Moniepoint Customer Care Number: How to Contact Moniepoint Support Easily

Moniepoint Customer Care Number

Moniepoint has become a trusted name in Nigeria’s fintech industry, known for its reliable point-of-sale (POS) solutions and seamless business banking services. However, even the best systems may encounter challenges. That’s why knowing the correct Moniepoint customer care number and how to reach support quickly is essential for business owners and users.

In this guide, you’ll find all available Moniepoint support numbers, other contact options, and tips to resolve issues fast.

What Is the Official Moniepoint Customer Care Number?

As of the latest update, the official Moniepoint customer care number is 01-8889990. This is the primary helpline for resolving issues related to:

• POS machine errors
• Failed transactions
• Wallet funding
• Terminal activation or deactivation
• Loan inquiries
• Pin reset or dashboard login issues

Dial 01-8889990 from 8:00 AM to 5:00 PM, Monday to Friday. For urgent issues outside working hours, other digital channels are available.

You can also explore the Moniepoint help page for FAQs and self-service options.

Is There a WhatsApp Number for Moniepoint Customer Service?

Currently, Moniepoint does not operate an official WhatsApp support line. Be cautious of fraudsters claiming to represent Moniepoint on WhatsApp or Telegram. Always verify support numbers from the official website.

Other Ways to Contact Moniepoint Support

Apart from the customer care number, you can reach Moniepoint through multiple channels:

1. Email
   Send your complaint or inquiry to:
   support@moniepoint.com

2. Live Chat via Dashboard

   • Log in to your Moniepoint business dashboard
   • Click the "Need Help?" chat icon for instant assistance

3. Social Media (Verified Accounts Only)

   • Twitter (X)
   • Facebook
   • Instagram
     Avoid sending sensitive banking details via DM.

4. Visit Moniepoint Office in Lagos or Lekki
   Locate the Moniepoint head office in Lekki or any nearby branch using their location tool.

Common Issues You Can Report to Moniepoint Customer Care

The customer service team handles a wide range of concerns, including:

• Failed transfers or delayed reversals
• POS terminal not dispensing or printing
• Wrong transaction entries
• Account not credited
• Settlement delays
• Difficulty logging into your Moniepoint account
• Need to reset your business PIN

How to Get a Fast Response from Moniepoint Support

To ensure quick resolution:

• Always provide your terminal ID or registered phone number
• Take note of transaction reference numbers
• Be clear and concise about the issue
• Attach screenshots or receipts if emailing
• Avoid submitting multiple tickets for the same issue

Security Reminder

Moniepoint will never ask for your PIN, full card details, or OTPs. Be careful when interacting with third-party agents. If in doubt, call the official customer care number.

Whether you're a business agent or regular customer, the Moniepoint customer care number (01-8889990) is your direct line to fast, reliable support. Combine it with Moniepoint’s email support, social media channels, and dashboard chat to ensure any issue is quickly resolved.

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Suleiman Inuwa

https://www.androidpols.com.ng/

I am a professional website developer and also an SEO expert.