Moniepoint Office in Lagos: Location, Contact Details, and How to Visit
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| Moniepoint Office in Lagos |
Moniepoint has grown to become one of Nigeria's leading fintech platforms, offering affordable and reliable POS services and business banking solutions. If you're in Lagos and need physical support or assistance, knowing the location of the Moniepoint office in Lagos is crucial—especially for POS agents, merchants, and small business owners.
In this article, you’ll find the verified address of Moniepoint’s Lagos office, how to get there, what services are offered on-site, and how to contact them.
Where Is Moniepoint Office Located in Lagos?
As of the latest information, the Moniepoint Lagos office is located at:
Moniepoint Lagos Office Address:
Plot 3, Block 139A, Nike Art Gallery Road, Lekki Phase 1, Lagos, Nigeria.
This office serves as a walk-in centre for existing agents, potential aggregators, and anyone seeking face-to-face customer service.
You can use Google Maps to locate the Moniepoint office in Lekki for easy navigation.
Services Available at Moniepoint Office in Lagos
Here’s what you can expect at the Moniepoint Lagos office:
- POS machine activation and servicing
- Agent onboarding and registration support
- Resetting Moniepoint business PIN
- Complaints and transaction dispute resolution
- Loan support for Moniepoint merchants
- Document verification and identity updates
- Moniepoint Business Banking inquiries
- Help accessing the Moniepoint dashboard
Whether you want to apply for a new POS machine or resolve a failed transaction, the Lagos office offers fast and reliable assistance.
Moniepoint Customer Care Contact (Lagos)
Before visiting the office, you can reach out to Moniepoint through these official channels:
Customer Care Number: 01-8889990
Email Support: support@moniepoint.com
This helps you confirm whether your issue requires a physical visit or can be handled online.
Office Hours of Moniepoint Lagos Branch
Operating Hours:
- Monday to Friday: 8:00 AM – 5:00 PM
- Closed on weekends and public holidays
Plan your visit during official working hours for quicker service and avoid long queues by arriving early.
Alternative to Visiting the Lagos Office
If you can't visit the Lekki office in person, Moniepoint provides several online support options:
- Live Chat via Moniepoint Dashboard
- Moniepoint Support Center
- Verified Social Media: Twitter (X), Instagram, Facebook
These channels are ideal for handling common issues like POS terminal errors, funding issues, or how to borrow money from Moniepoint.
Tips Before You Visit
- Carry a valid means of ID
- Bring your registered phone number or POS terminal ID
- Note down the transaction references related to your complaint
- Arrive early, especially on Mondays, to avoid crowds
Whether you're a Moniepoint agent looking to resolve POS issues or a business owner seeking loan assistance, the Moniepoint office in Lagos is your trusted support hub. You’ll find professional service, timely assistance, and access to the full range of Moniepoint’s fintech offerings.
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