PalmPay Office Ikeja: Full Location Guide and Services in 2025
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| PalmPay Office Ikeja |
If you’re searching for the PalmPay office in Ikeja, Lagos, you're likely in need of customer support, device services, account assistance, or POS onboarding. Ikeja is one of the major business districts in Lagos, and PalmPay has established a notable physical presence there to support its large user base. This article offers full details on the exact location, services provided, contact options, and what to expect when visiting the office.
Where is PalmPay Office Located in Ikeja?
The PalmPay Ikeja office is situated at:
PalmPay Nigeria Limited – Lagos Regional Office
No. 20, Oba Akran Avenue, Ikeja, Lagos State, Nigeria
Opening Hours: Monday to Friday, 9:00 AM – 5:00 PM
This office is easily accessible from major landmarks like Computer Village, Allen Avenue, and Ikeja Under Bridge. Whether you're coming from Ogba, Maryland, or Ojota, the location is central and well-connected by public transport.
What Services Can You Access at PalmPay Ikeja Office?
PalmPay’s Ikeja office offers a wide range of customer and business-related services, including:
- POS Terminal Collection & Repairs
- PalmPay Business Aggregator Support
- Complaint Resolution & Escalation
- KYC Verification Assistance
- Account Reactivation or Closure Support
- In-Person Help for Failed Transactions
- Assistance with Loans, Trial Cash, or Wallet Issues
If you're interested in getting a POS machine, see how much PalmPay POS machine costs and what documents are required for onboarding.
Do I Need an Appointment Before Visiting PalmPay Ikeja Office?
No appointment is necessary, but it’s recommended to arrive early, especially on Mondays and Tuesdays when queues tend to be longer. Walk-ins are welcome, but be sure to:
- Bring a valid ID (e.g., NIN, Driver's License)
- Come with your PalmPay phone number or User ID
- Have any supporting documentation/screenshots if your visit is related to a dispute
For faster support, consider calling or chatting with PalmPay customer care before visiting.
Contact PalmPay Customer Care Before Visiting
Before visiting, you might want to reach out to PalmPay via:
- Phone: Check the PalmPay customer care number
- WhatsApp: See the PalmPay WhatsApp customer care number in Nigeria
- Email: You can also contact them through the PalmPay email address
- Website: Visit the official PalmPay website for FAQs and app support
This might save you the trip, especially for basic queries like balance checks or transaction status updates.
How to Get to PalmPay Office in Ikeja
Here’s how to reach the PalmPay office from key locations:
- From Ojota: Take a Keke Napep or bus to Computer Village, then walk or bike to Oba Akran.
- From Ikeja Bus Terminal: Board a Keke heading towards Allen, alight at Oba Akran.
- From Oshodi: Take a direct bus to Ikeja Under Bridge, then transfer to a Keke or walk up Oba Akran Avenue.
Use Google Maps or ride-hailing apps like Bolt or Uber to make the trip smoother.
Important Tips for Visiting
- Come with all necessary documents for faster resolution.
- Charge your phone ahead of time if your issue involves the PalmPay app.
- Arrive early, especially if it’s a Monday or after a public holiday.
For account closure-related queries, see the guide on how to close your PalmPay account, which can also be handled remotely if preferred.
Whether you’re a PalmPay agent, business partner, or everyday user, the PalmPay Ikeja office offers a reliable and in-person channel to get your issues resolved professionally. It serves as a vital support hub for thousands of users in Lagos and beyond.
