 |
| Opay Office in Benin, Edo State — Customer Service & Branch Info (2025 Guide) |
If you live in or around Benin City, Edo State, and you need in-person assistance with your Opay services—from updating your profile to resolving POS or wallet issues—knowing the location of an official Opay office is essential.
Here’s a comprehensive guide to the Opay office in Benin City, what services are offered, and how to contact them in 2025.
Address of Opay Benin Office
The official Opay physical customer service center in Benin City is located at:
Along Benin–Sapele Road, before Nigerian Prison Service, Benin City, Edo State
This declared location is verified by multiple reliable sources and listed under Opay’s national service network.
Business Hours & Contact Details
Working days: Monday to Friday
Hours: ~9:00 AM – 5:00 PM (Closed on Saturdays and Sundays)
Contact Info:
Phone / WhatsApp: +234‑1‑8888329
Email: customerservice@opay-inc.com | ng‑support@opay-inc.com
These contact channels match official listings across national Opay office directories .
Services Offered at the Benin Office
At the physical Opay service center, customers can access:
Account verification support (upgrading KYC, solving BVN mismatches)
POS agent and aggregator onboarding
POS device issues and settlement inquiries
Dispute resolution for failed or delayed transactions
Assistance with loan services like Okash or business queries
General help with the Opay app and USSD services
The office serves as a trusted on-the-ground support hub when digital channels are insufficient.
Why Visit the Physical Office?
Face-to-face verification can resolve issues faster than email or live chat.
Helpful if you're having problems with the Opay aggregation/business app or registering as a merchant or agent.
Great for business users looking for assistance with POS deployment or commissions.
Ideal for verifying identity during sensitive requests such as account suspension or closure.
How Many States Have Local Opay Service Offices?
You’ll be glad to know that Opay provides physical customer service centers in 15 Nigerian states, including Edo State (Benin City), Lagos, Abuja, Kano, Kaduna, Osun, Rivers, Imo, Ogun, Abia, Oyo, Akwa Ibom, Kogi, Benue, and others.
Tips Before Visiting
1. Carry the phone number registered with your Opay account
2. Bring a valid photo ID (e.g., national ID, voter card, driver’s license)
3. Have your transaction reference codes or account details ready if applicable
4. Reach out via phone or WhatsApp at +234‑1‑8888329 for confirmation of assistance before traveling
Location: Along Benin–Sapele Road, before Nigerian Prison Service, Benin City
Operating Hours: 9 AM – 5 PM, Monday to Friday
Contact: +234‑1‑8888329 / customerservice@opay‑inc.com
Benefits: Ideal for account verification, POS agent support, dispute resolution, and more
Visiting a local Opay office ensures faster support and better resolution for complex account or business matters. Need help finding a center near you? Just let me know!
 ){kind=link}