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| Opay Office in Lagos |
If you're looking for the Opay office in Lagos to resolve account issues, submit KYC documents, or make a business inquiry, you’re not alone. Lagos is not only Nigeria’s commercial hub but also the operational headquarters of Opay Nigeria, which makes it the ideal location for anyone seeking in-person customer support from the company.
In this guide, we’ll walk you through the address of the main Opay office in Lagos, how to reach them, the kind of services you can get there, and alternative ways to contact Opay.
Where Is Opay Office Located in Lagos?
As of 2025, the Opay head office in Lagos is located at:
No. 7, Adepele Street, Computer Village, Ikeja, Lagos State, Nigeria.
This is their primary operations base and serves as a walk-in centre for customers, aggregators, POS agents, and prospective business partners. It is open to the public during weekdays.
- Working hours: Monday to Friday, 9:00 AM – 5:00 PM
- Closed: Weekends and public holidays
You can also locate the office via Google Maps or contact Opay through their official website for the most up-to-date directions and office availability.
Services You Can Get at the Opay Lagos Office
If you're visiting the Opay office in Lagos, here are some of the services you can access:
- Help with Opay account opening
- POS terminal upgrades or technical support
- Agent registration or aggregator onboarding
- Complaint resolution for failed transactions
- BVN or NIN verification for KYC level upgrades
- Physical customer verification for security issues
Whether you're a regular user or a merchant, the Lagos office offers hands-on support that complements their in-app and USSD services.
How to Reach Opay Customer Care in Lagos Without Visiting
Can’t go to the office? You still have several options. You can call the Opay customer care number or use their official email and WhatsApp support.
- Opay Customer Care Number: 0700 888 8328
- Opay Email: customerservice@opay-inc.com
- WhatsApp Support: Available through the in-app help section
These options are especially useful if you’re not close to Ikeja or prefer resolving your issues remotely.
Why Visit the Lagos Office?
Here are a few scenarios where visiting the Opay office physically may be your best option:
- Your POS machine needs urgent servicing or return.
- You want to become a verified Opay business app user and need documentation assistance.
- You are unable to resolve a complex issue through online channels.
- You wish to partner with Opay for bulk services or investments.
Are There Other Opay Offices in Lagos?
Yes, Opay also operates mini support centres across Lagos, especially within large markets and commercial areas such as Surulere, Yaba, and CMS. However, the Ikeja office remains the main Lagos headquarters. For other physical support points, you can inquire via the in-app chat or customer care line.
The Opay office in Lagos is a crucial hub for customers and agents who need face-to-face assistance. Located in Ikeja’s tech-driven Computer Village, it is easy to access and offers a full range of services. Whether you're facing issues with your POS machine, want to open a business account, or need help upgrading your wallet, the Lagos office is your go-to destination.
If you’re outside Lagos, you can still reach Opay through their mobile app, USSD code, or call centre.
