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| Glo Subscription Cancellation Not Working: |
Glo subscription cancellation not working? Learn proven solutions to stop Glo auto-renewals, block PAYG data, and end unwanted airtime deductions.
If you’re here, chances are you’ve tried everything—USSD codes, menus, even switching off your data—yet Glo subscription cancellation is not working on your line. Airtime keeps disappearing, data keeps renewing, and the frustration is real.
This guide is written to solve the problem completely, not halfway. It’s updated, practical, and focused on what actually works on Glo lines today.
Why Glo Subscription Cancellation Fails for Many Users
Before jumping into solutions, it’s important to understand why cancellation often fails. In most cases, it’s not user error—it’s how Glo’s system is structured.
Common reasons include:
- Multiple active subscriptions running at once
- Auto-renewal disabled for one plan but not others
- PAYG (Pay-As-You-Go) data still enabled
- Delayed network synchronization
- Third-party VAS (Value Added Services) subscriptions
Until you address all of these, Glo subscription cancellation may appear “not working.”
Step 1: Check All Active Glo Subscriptions (Most People Skip This)
Many users cancel one plan and assume everything is off. That’s a mistake.
How to Check Active Subscriptions
Dial:
*127#
Then:
- Select Data Services
- Choose Manage Data Plan
- View All Active Plans
If you see more than one plan (daily + monthly, night + main bundle), each one must be handled separately.
This single step fixes the issue for a large percentage of users searching for a Glo subscription cancellation not working solution.
Step 2: Disable Auto-Renewal the Correct Way (Not Just Once)
Disabling auto-renewal once does not always apply globally.
Correct Method
Dial:
*127#
Then:
- Go to Auto Renewal Settings
- Select Disable Auto Renewal
- Confirm and wait for the SMS confirmation
Repeat this process if you have:
- Night plans
- Social bundles
- Promotional data
If you don’t receive a confirmation SMS, the cancellation did not go through.
Step 3: Use the Alternative Glo Menu (*777#)
If *127# keeps failing or timing out, use this backup method.
Dial:
*777#
Steps:
- Select Buy Data
- Choose Manage Data
- Turn Auto Renewal OFF
This menu works better on some older SIMs and resolves many cases where Glo subscription cancellation is not working via *127#.
Step 4: Stop PAYG Data (This Is the Silent Airtime Killer)
Even after cancelling subscriptions, Glo can still deduct airtime through PAYG data. This is where most users get stuck.
Important Truth
Disabling subscriptions ≠ stopping PAYG data.
What to Do
Call 121 (Glo Customer Care) and say clearly:
“Please disable PAYG data completely on my line.”
Once PAYG is blocked:
- Airtime deductions stop
- No background internet usage occurs
- Subscription cancellation finally sticks
Official Glo support reference:
https://www.gloworld.com/ng/help
Step 5: Check for Third-Party (VAS) Subscriptions
Some deductions are not from data at all.
Examples include:
- Caller tunes
- Sports alerts
- News or entertainment SMS services
These are VAS subscriptions, and cancelling data won’t stop them.
How to Check
Dial:
*305#
Then:
- View active VAS services
- Cancel any service you don’t recognize
This step is critical if your issue is airtime deduction even after data cancellation.
Step 6: Use the Glo Café App for Full Visibility
If USSD feels confusing, the Glo Café App shows everything clearly.
Official app link:
https://play.google.com/store/apps/details?id=com.gloworld.myglocafe
Inside the app, you can:
- See all active data plans
- Toggle auto-renewal OFF
- Monitor usage in real time
For many users, this is the cleanest solution when Glo subscription cancellation is not working via USSD.
Why Glo Subscription Cancellation Still Fails After All This (Rare Cases)
If you’ve done everything above and deductions continue, possible reasons include:
- Network delay (wait 24 hours)
- Recently renewed plan before cancellation
- System error on Glo’s backend
At this point, escalation is required.
Step 7: Escalate Properly to Glo (What to Say Matters)
When calling 121, don’t be vague.
Say this clearly:
“I have disabled all data auto-renewals and VAS services. I am still experiencing unauthorized deductions. Please escalate and block all subscriptions on my line.”
Ask for:
- Confirmation SMS
- Case reference number
This forces backend intervention, not just surface-level support.
How to Prevent This Problem Permanently
To avoid ever searching for Glo subscription cancellation not working solution again:
- Never use one-tap data purchase links
- Always check renewal settings before buying data
- Keep PAYG disabled if you prefer bundles only
- Review subscriptions monthly
Control beats convenience every time.
Common Myths That Waste Time
Let’s be clear:
- Switching off mobile data does NOT stop deductions
- Cancelling one plan does NOT cancel all
- Waiting it out does NOT fix system renewals
Only direct action works.
Call to Action (CTA)
If this guide finally solved your issue, bookmark it and share it. Glo subscription problems are common—and most people are losing airtime simply because they missed one step.
Final Conclusion
When Glo subscription cancellation is not working, the problem is almost never one thing—it’s a combination of auto-renewal, PAYG data, and hidden services.
Once you:
- Cancel all active plans
- Disable auto-renewal properly
- Block PAYG data
- Remove VAS services
…the deductions stop. Permanently.
No hacks. No guessing. Just control.
