Customer Support Officer Job at Xiaomi Technology – Lagos, Nigeria (Apply Now)
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Customer Support Officer Job at Xiaomi Technology – Lagos, Nigeria (Apply Now) |
Apply for the Customer Support Officer job at Xiaomi Technology in Lagos, Nigeria. Bachelor’s Degree required, 1–3 years of experience. Deadline: November 20, 2025.
Are you passionate about customer service and technology? The Customer Support Officer job at Xiaomi Technology in Lagos, Nigeria, is a fantastic opportunity for professionals who want to join a world-leading electronics company known for its innovative smartphones, smart devices, and customer-centric approach. This role offers a chance to build your career in one of the fastest-growing tech companies in the world.
About Xiaomi Technology
Xiaomi Technology is a global leader in consumer electronics, smartphones, and smart home devices. Since entering the Nigerian market, Xiaomi has expanded rapidly, offering high-quality products like the Redmi and Mi series that blend cutting-edge performance with affordability. The company’s focus on customer satisfaction and localized service has made it one of the most trusted brands in Africa.
Learn more about Xiaomi’s innovation and global impact on the official Xiaomi website.
Job Overview: Customer Support Officer
The Customer Support Officer role at Xiaomi Technology is designed for individuals with strong communication skills and a passion for solving customer problems. You’ll be part of a dynamic team ensuring every Xiaomi customer receives efficient and friendly service.
Key Details:
- Position: Customer Support Officer
- Location: Lagos, Nigeria
- Application Deadline: November 20, 2025
- Qualification: Bachelor’s Degree or HND in any discipline
- Experience: 1–3 years in customer support, administration, or client-facing roles
- Industry Preference: Technology, Telecommunications, or Consumer Electronics
- Apply Now: Click here to apply
Required Qualifications and Skills
To succeed as a Customer Support Officer at Xiaomi Technology, you should meet the following qualifications and possess these skills:
- A Bachelor’s Degree or Higher National Diploma (HND) in any relevant field
- 1–3 years of experience in customer service or administrative roles
- Strong interpersonal and communication abilities
- Excellent problem-solving and time management skills
- Familiarity with CRM tools, Excel, and digital communication channels
- High level of organization and attention to detail
These skills are essential in managing customer queries, resolving complaints, and ensuring Xiaomi customers have the best experience possible.
Key Responsibilities
As a Customer Support Officer, your primary duties will include:
- Handling customer inquiries through phone, email, or in-person channels
- Managing product warranty claims, returns, and after-sales service
- Coordinating with the technical team to resolve product-related issues
- Maintaining accurate records of customer interactions using CRM software
- Providing feedback to improve customer service policies and procedures
This position requires an empathetic listener, problem solver, and multitasker who thrives in a fast-paced environment.
Why Work at Xiaomi Nigeria?
Joining Xiaomi Technology means becoming part of a global brand with a local presence that values innovation, teamwork, and growth. Employees enjoy:
- A supportive and inclusive work culture
- Exposure to advanced customer support tools and systems
- Professional development opportunities within a global organization
- Competitive salary and benefits
You can also explore other tech-related job openings in Nigeria on JobsRegion for more exciting opportunities.
How to Apply
If you meet the qualifications and want to work for one of the most influential brands in consumer electronics, visit the Xiaomi job application page to apply today. Make sure your resume highlights your experience in customer service and your ability to work in dynamic environments.
Don’t miss your chance to join a global innovation leader. Apply now for the Customer Support Officer job at Xiaomi Technology in Lagos, Nigeria, and take the next big step in your career journey with one of the world’s top tech brands.
