How to Block Spam and Robocalls on MTN Nigeria

Spam and robocalls have become a big problem for mobile users in Nigeria. Many MTN customers complain about receiving constant calls from unknown numbers, telemarketers, and even scammers. These unwanted calls not only waste your time but can also put your personal information at risk. The good news is that MTN Nigeria provides simple ways to block spam and robocalls directly from your phone or through its services. In this article, we’ll guide you step by step on how to block spam calls on MTN Nigeria.

Why You Should Block Spam and Robocalls

Avoid scams: Many fraudsters use robocalls to trick people into giving away sensitive information.
Save time: Cutting off spam calls lets you focus on the calls that truly matter.
Peace of mind: No more constant phone ringing from fake or unknown numbers.
Protect your privacy: Stop unwanted callers from invading your personal space.

Methods to Block Spam and Robocalls on MTN Nigeria

1. Use MTN’s Do Not Disturb (DND) Service

MTN’s DND service is designed to help customers block unsolicited marketing and promotional calls.

To activate DND:
- Send “STOP” to 2442 via SMS.
- You will receive a confirmation message that you have been added to the DND list.
To check your DND status:
- Send “STATUS” to 2442.
To allow only specific categories of messages (e.g., banking, insurance):
- Send the category name to 2442.

Learn more on MTN’s official DND page

2. Block Numbers Directly from Your Phone

Most modern smartphones come with built-in features that allow you to block specific numbers.

For Android users:
- Go to Phone > Recent calls.
- Select the unwanted number.
- Tap Block/report spam.
For iPhone users:
- Open Phone > Recents.
- Tap the (i) icon next to the number.
- Select Block this Caller.

This method is quick and effective for blocking repeat offenders.

3. Use Call Blocking Apps

If spam calls are still getting through, you can use third-party call-blocking apps. Popular options include:

Truecaller (Download on Play Store)
Hiya (Download on Play Store)
CallApp (Download on Play Store)

These apps help you identify unknown numbers, block robocalls, and even warn you of potential scams.

4. Report Spam Calls to MTN

MTN Nigeria encourages customers to report suspicious or spam calls.

Simply dial 180 to contact MTN customer care and provide details of the spam number.
You can also send the number via SMS to 2442.

This helps MTN investigate and block spam numbers at the network level.

Extra Tips to Avoid Spam and Robocalls

Don’t answer calls from numbers you don’t recognize.
Never share your personal or banking information with unknown callers.
Use call filtering apps that can auto-detect spam.
Regularly update your phone’s software to get the latest security features.

Final Thoughts

Spam and robocalls can be annoying, but you don’t have to keep dealing with them. With MTN Nigeria’s DND service, phone blocking features, and reliable apps like Truecaller, you can finally regain control of your calls. If you continue to face issues, report directly to MTN for further assistance.

By taking these steps, you’ll enjoy a more peaceful mobile experience and stay safe from fraudulent calls.

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