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| Learn the quickest ways to deactivate MTN Caller Tune and stop unwanted subscription charges from your MTN line. |
Last updated: August 2026
To deactivate MTN Caller Tune, text STOP to 410 (MTN's own official code) — some sources also cite 4100, so try that if 410 doesn't return a confirmation. Alternatively, dial *305*0# via USSD for instant deactivation, or manage your subscription through the MyMTN App. Activation and changing your tune work through the same channels — just select a new tune instead of cancelling.
What Is MTN Caller Tune?
MTN Caller Tune (also called Callertunez or CallerFeel) replaces the standard ringing sound with music, comedy, prayers, or celebrity voice clips for anyone calling you. MTN charges roughly ₦50–₦100 weekly or monthly depending on the plan. Many users end up subscribed unintentionally — often through a promotional SMS prompt — which is why "how do I cancel this" is one of the most common MTN service questions.
How to Deactivate MTN Caller Tune
Via SMS (Quickest Method)
Text STOP to 410.
A note on conflicting information you may see elsewhere: MTN's own official help page lists 410 as the deactivation number, though several independent guides cite 4100 instead. If STOP to 410 doesn't return a confirmation SMS within a few minutes, try STOP to 4100 as a backup, or use one of the USSD methods below, which tend to be more reliable.
You can also try texting CANCEL instead of STOP if the first doesn't work, and delete a specific tune with Del+Tunecode (e.g., del0123456) sent to 410.
Via USSD
Dial \*305*0#** — this automatically unsubscribes you from any active Callertunez service and triggers a confirmation SMS.
Via MyMTN App
1. Download the MyMTN NG App from the Google Play Store or Apple App Store.
2. Log in with your MTN number.
3. Go to Value-Added Services or Subscriptions.
4. Locate CallerTunez.
5. Tap Unsubscribe.
Via the MTN CallerTunez Website
1. Visit callertunez.mtnonline.com.
2. Log in with your MTN number.
3. Go to "My Tunes" or "My Subscriptions."
4. Click "Unsubscribe" or "Stop Tune."
How to Activate a New Caller Tune
If you're looking to set up a caller tune rather than cancel one:
1. Dial \*123# and select Caller Tunes from the menu, or use the MyMTN App's Caller Tune section.
2. Browse available categories — music, comedy, motivational, spiritual, or seasonal content.
3. Select your preferred tune and confirm.
4. You'll receive an SMS confirming successful activation.
How to Change Your Existing Caller Tune
You don't need to cancel first — simply browse and select a new tune through the same menu (USSD *123# or the MyMTN App), and it replaces your current one directly. If a specific tune code isn't working, double-check you entered it correctly before retrying, since an incorrect code is the most common reason activation fails.
How to Confirm Your Tune Status
Dial \*305# to check your currently active tune. If it shows "You have no active tunes," deactivation was successful.
For a broader check of all MTN services that might be deducting airtime (not just Caller Tune), dial \*447# and select "Manage Services."
Summary Table
| Action | Method |
|---|---|
| Deactivate | SMS "STOP" to 410 (or backup) |
| Deactivate | USSD 3050# |
| Deactivate | MyMTN App → Value-Added Services → Unsubscribe |
| Deactivate | callertunez.mtnonline.com → Unsubscribe |
| Activate/Change | USSD *123# → Caller Tunez; MyMTN App |
| Check status | USSD *305# |
| Check all services | USSD *447# → Manage Services |
Need Further Help?
If none of the above resolves it, contact MTN Customer Care:
- - Dial 180 (free from an MTN line)
- - Or 08031000180 from other networks
- - Or WhatsApp: +234 903 300 0001
How to Check Your Airtime Balance Easily
How to Cancel All MTN Data Auto-Renewal and Other Services in Nigeria
Frequently Asked Questions
What is the correct SMS code to cancel MTN Caller Tune?
MTN's official page lists STOP to 410; some third-party sources cite 4100. Try 410 first, then 4100 if you don't get a confirmation.
Does cancelling caller tune stop all charges immediately?
Yes, once you receive the confirmation SMS, no further deductions should occur for that service.
Can I change my caller tune without cancelling it first?
Yes — selecting a new tune through *123# or the MyMTN App directly replaces your current one.
How do I know if my caller tune was successfully removed?
Dial *305# — it will show "no active tunes" if deactivation was successful.
What if I keep getting charged after cancelling?
Dial *447# and check "Manage Services" for any other active subscription, or contact MTN Customer Care directly on 180.
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