How to Cancel All MTN Data Auto-Renewal and Other Services in Nigeria
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How to Cancel All MTN Data Auto-Renewal and Other Services in Nigeria |
If you are an MTN subscriber in Nigeria, you might have experienced the frustration of your airtime being deducted automatically because of data auto-renewal or other subscription services you forgot to cancel. While MTN’s auto-renewal feature is designed for convenience, it can sometimes be an inconvenience, especially when you do not intend to renew a plan.
Thankfully, MTN has made it easy for customers to cancel data auto-renewal and unsubscribe from other services using simple USSD codes. In this guide, we will explain how to stop MTN auto-renewal and other recurring subscriptions so you can have full control over your airtime and data usage.
Why You May Want to Cancel MTN Auto-Renewal
Auto-renewal can be helpful for people who use the same data plan every month without fail. However, there are valid reasons to cancel it, including:
- Unexpected airtime deductions when you don’t need the plan anymore.
- Switching to a different data plan with better value.
- Managing your budget more efficiently.
- Avoiding unnecessary subscriptions to services you no longer use.
Codes to Cancel All MTN Data Auto-Renewal
MTN offers two simple USSD codes to help you cancel any active auto-renewal or service subscription.
1. General MTN Service Cancellation Code: *305*1#
This is a universal code you can use to stop various MTN services that may be eating up your airtime, such as caller tunes, news alerts, and other third-party services.
How to Use:
- Dial
*305*1#on your MTN line. - Follow the on-screen instructions to view all active subscriptions.
- Select the service(s) you want to cancel.
2. Cancel All Data Plan Auto-Renewal Code: *312*1*12#
This code is specifically for cancelling auto-renewal on your MTN data plans.
How to Use:
- Dial
*312*1*12#on your MTN line. - Your current active data plan(s) will appear.
- Select the option to cancel auto-renewal.
After completing the process, you will receive a confirmation message from MTN.
Alternative Methods to Cancel Auto-Renewal on MTN
While USSD codes are the fastest way, there are other ways to stop auto-renewal:
A. SMS Method
- Send STOP to 131 for most subscriptions.
- For specific services, MTN might provide unique stop codes (check their confirmation messages).
B. MTN Mobile App (MyMTN NG App)
- Download the MyMTN NG App from Google Play Store or App Store.
- Log in with your MTN number.
- Go to Active Subscriptions.
- Select the service or data plan and choose Cancel Auto-Renewal.
How to Confirm Auto-Renewal Has Been Cancelled
After following the cancellation process, you should receive a confirmation SMS from MTN. If you are unsure whether it worked, you can:
- Dial
*312#and check your active data plans. - Dial
*305*1#to view all active services. - Log in to the MyMTN NG App to check your active subscriptions.
Pro Tip to Avoid Future Auto-Renewal Issues
When buying a new data plan, MTN usually asks if you want One-off Purchase or Auto-Renewal. Always choose One-off if you don’t want the plan to renew automatically.
Conclusion
Cancelling MTN data auto-renewal and other subscription services is easy when you know the right codes. The two main codes you need to remember are:
*305*1#– Cancel general MTN services.*312*1*12#– Cancel MTN data plan auto-renewal.
By following these simple steps, you can avoid unnecessary airtime deductions and stay in control of your MTN usage.
For more details about MTN services and updates, visit the MTN Nigeria Official Website.
