How to Remove Auto Renewal on MTN: Complete Guide 2025
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| How to Remove Auto Renewal on MTN |
Have you ever bought an MTN data plan or subscription and noticed it keeps renewing automatically even after it expires? That’s because auto-renewal is enabled by default for most MTN services. While this feature is convenient for users who want uninterrupted service, it can be frustrating if you’re not ready to renew — especially when it eats up your airtime unexpectedly.
If you’re searching for how to remove auto renewal on MTN, this step-by-step guide will show you all the easy methods to cancel it — whether it’s for data plans, caller tunes, or any other MTN subscription.
What is Auto Renewal on MTN?
Auto renewal is a feature where MTN automatically re-subscribes you to the same plan or service once it expires, deducting the renewal fee from your airtime balance.
It’s useful if:
- You want uninterrupted internet browsing.
- You don’t want to manually re-subscribe every time.
But it’s a problem if:
- You no longer need the service.
- You don’t have enough airtime.
- You want to switch to another plan.
Why You Should Remove Auto Renewal on MTN
- Prevent unwanted airtime deductions for services you no longer use.
- Switch plans freely without overlapping charges.
- Manage your subscriptions better and save money.
How to Remove Auto Renewal on MTN (All Methods)
MTN allows you to remove auto renewal using SMS, USSD codes, the MyMTN App, or customer care support.
1. Cancel Auto Renewal via SMS
This is the quickest way to stop MTN auto renewal.
Steps:
- Open your SMS app.
- Send STOP to the specific code for your subscription.
- For most data plans, send STOP to 131.
- For caller tunes, send STOP to 4100.
- Wait for a confirmation message that auto renewal has been deactivated.
Tip: Always check the activation SMS from MTN to see the correct “STOP” code for your plan.
2. Cancel Auto Renewal via USSD Code
MTN’s USSD menu lets you manage subscriptions directly from your phone.
Steps:
- Dial *312# (or the latest MTN code menu).
- Navigate to Data Plans or My Subscriptions.
- Select Cancel Auto Renewal.
- Confirm your choice.
- You’ll get a confirmation SMS.
3. Cancel Auto Renewal Using MyMTN App
If you prefer apps, the MyMTN App makes subscription management easy.
Steps:
- Download and install the MyMTN App.
- Log in with your MTN number and OTP.
- Go to My Subscriptions.
- Locate the active plan.
- Tap Cancel Auto Renewal and confirm.
4. Call MTN Customer Care
If other methods don’t work, you can request help from MTN support.
- Dial 300 from your MTN line.
- Select the option to speak with an agent.
- Ask the representative to disable auto renewal for your specific service.
How to Check If Auto Renewal is Still Active
After cancellation, it’s a good idea to confirm your status. You can:
- Dial *312*1*5# to view active subscriptions.
- Check My Subscriptions in the MyMTN App.
Extra Tips to Avoid Accidental Auto Renewal
- Always select “One-off Purchase” instead of “Auto Renew” when buying data.
- Read MTN activation prompts carefully before confirming.
- Regularly check for active subscriptions to prevent hidden charges.
Final Thoughts
Auto renewal on MTN is convenient for uninterrupted service but can be costly if left active for unused plans. Thankfully, you can easily remove auto renewal on MTN using SMS, USSD codes, the MyMTN App, or by calling customer care.
With this guide, you can take control of your subscriptions and ensure your airtime is only spent on services you actually want.
