Code to Stop Auto-Renewal on MTN: Complete Guide (2025)
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| Code to Stop Auto-Renewal on MTN |
Are you tired of your MTN data or airtime being automatically renewed without your consent? You’re not alone. Many MTN subscribers in Nigeria often find their airtime mysteriously deducted after a data bundle expires—thanks to auto-renewal. If you're searching for the code to stop auto-renewal on MTN, this post will guide you step-by-step on how to disable it and regain control over your airtime and subscriptions.
What Is Auto-Renewal on MTN?
MTN’s auto-renewal feature automatically reactivates your data or subscription bundle once it expires—only if you have enough airtime. While this can be helpful for some, it often leads to unwanted deductions, especially for users who don’t want continuous subscriptions.
Whether it’s for data, caller tunes, or premium SMS services, stopping MTN auto-renewal is easy and fast.
Code to Stop Auto Renewal on MTN
Here is the universal MTN code to stop auto-renewal on data bundles:
Text STOP to 312
This code works for most MTN data subscriptions. Just follow these steps:
- Open your SMS app.
- Type STOP.
- Send it to 312.
- You’ll receive a confirmation message that auto-renewal has been successfully deactivated.
Note: If you're subscribed to multiple services or data bundles, you may need to stop each one separately.
Alternative Methods to Cancel Auto Renewal on MTN
If the universal STOP to 312 doesn't work, try the following methods:
1. Via MTN USSD Menu
Use MTN's USSD code to manage subscriptions directly from your phone.
- Dial
*312# - Choose option for “Data Plans” or “Manage Data”
- Select “Cancel Auto Renewal” or “Manage Subscriptions”
- Follow the prompts to cancel
This method is helpful for users who want to see all active bundles before cancellation.
2. Using MyMTN App
If you use a smartphone, this is the most convenient method:
- Download MyMTN App from Google Play Store or App Store
- Log in using your MTN number
- Tap on “Active Subscriptions”
- Locate the bundle or service with auto-renewal
- Click "Cancel Auto Renewal"
This method is great for managing all services in one place and tracking your data usage.
How to Know If Auto-Renewal Is Active
To check if your subscription has auto-renewal enabled:
- Dial
*312*1#or*312*5*1#(depending on your plan) - You’ll see all active data plans and if auto-renewal is ON
- Alternatively, SMS STATUS to 312
Knowing your status helps avoid unexpected airtime deductions.
How to Stop Auto-Renewal for MTN Caller Tunes or Other Services
Not all subscriptions are for data bundles. If you're subscribed to caller tunes, sports updates, or other services:
Use the MTN content management shortcode:
- Dial
*305# - Choose "My Subscriptions"
- Select the service you want to cancel
- Follow the prompt to deactivate auto-renewal
Or:
- SMS STOP to 33111 (for caller tunes)
- SMS STOP to 756 (for some premium services)
Still having issues? Contact MTN customer care directly by dialing 180.
Pro Tips to Avoid Auto Renewal in the Future
- Always choose the "One-off purchase" option when subscribing to any data plan or service.
- Read the prompts carefully—most users activate auto-renewal by mistake.
- Regularly monitor your subscriptions via the MyMTN App or USSD codes.
Frequently Asked Questions (FAQs)
How do I stop MTN daily auto-renewal?
Reply STOP to 312 or use *312#, then select “Manage Data” and cancel the daily plan.
What if I still get charged after cancelling auto-renewal?
Try checking all your active services using *305# or contact MTN support on 180 or via MTN’s official website.
Can I disable auto-renewal using MyMTN web portal?
Yes, you can visit https://myapp.mtn.ng and manage subscriptions once logged in.
Final Thoughts
Knowing how to stop auto-renewal on MTN saves you airtime and frustration. Whether you're subscribed to data, caller tunes, or premium services, simply sending STOP to 312 or using *312# gives you full control of your subscriptions.
For more tips on MTN codes, data offers, and cheap bundles, check out our full MTN category here.
