MTN Call Center Number – How to Contact MTN Customer Care in 2025
 |
| MTN Call Center Number – How to Contact MTN Customer Care in 2025 |
Are you facing issues with your MTN line and need quick help? Whether it's a data issue, SIM registration, NIN linking, overcharged service, or blocked line, knowing the correct MTN call center number can save you time and stress. In this post, we’ll share all the ways to contact MTN customer care, including the official MTN 2025 customer service number, WhatsApp support, and alternative methods.
What Is the MTN Call Center Number in 2025?
The official MTN customer care number for 2025 is:
180 (Free from any MTN line)
This number works 24/7 and is completely free for MTN subscribers. When you dial 180, you will be able to:
- Speak to a live customer care representative
- Lodge complaints
- Request help with data, airtime, bundles, or subscriptions
- Get help with NIN linking or SIM issues
- Ask for product or promo information
Other Ways to Contact MTN Customer Care
1. From Other Networks
If you’re not calling from an MTN line, use:
08031000180
This is the direct line to MTN customer care, chargeable based on your network provider’s rate.
2. Via WhatsApp Support
MTN now offers full customer care via WhatsApp for quick responses:
Send “Hi” to: +234 903 300 0001
You can ask questions about:
- Airtime/data bundles
- Pulse and other plans
- SIM issues and PUK retrieval
- Device support
- NIN registration status
3. MTN Customer Service Email
Need to send documents or request official support?
Make sure to include:
- Your full name
- MTN phone number
- Details of your complaint
- Any screenshots or attachments (if relevant)
4. Via MyMTN App
You can also chat with MTN agents using the MyMTN NG App. Steps:
- Download and open the app
- Log in with your MTN number
- Tap the “Support” or “Live Chat” icon
- Ask your question or report a complaint
5. Social Media Channels
MTN responds fast on these platforms:
- Twitter (X): @MTNNG
- Facebook: facebook.com/MTNNG
- Instagram: @mtnng
Send them a DM with your MTN number and issue – they often reply within hours.
MTN Customer Care Shortcodes
| Purpose | Code |
|---|---|
| General Customer Care | Dial 180 |
| From other network | Call 08031000180 |
| MTN WhatsApp | Text +234 903 300 0001 |
| Check NIN Status | *785# or via app |
| MTN Self-service | *121# or use the app |
MTN Customer Support Tips
- Always call from your MTN line when possible for quick verification.
- Keep your SIM registration details (full name, date of birth, etc.) handy.
- For faster replies via app or social media, send screenshots and be clear in your complaint.
Having access to MTN’s call center number (180) and other contact options like WhatsApp or social media can help you solve any network-related issue faster. Whether it's a recharge problem, SIM swap, or data activation failure, don’t waste time—reach out to MTN customer care today using any of the options above.
Leave Comments
Post a Comment