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How to Unsubscribe from MTN Services in Nigeria

How to Unsubscribe from MTN Services in Nigeria
How to Unsubscribe from MTN Services in Nigeria


Are you tired of unwanted deductions from your airtime or data? MTN Nigeria offers different methods to unsubscribe from value-added services (VAS) like caller tunes, news alerts, health tips, spiritual SMS, and more. Here's how to stop them completely:


Method 1: Unsubscribe Using USSD Code

Dial *305#

  • This will display a list of active services on your MTN line.
  • Select each one and choose “Deactivate”.

Dial *123*5*1#

  • This is another shortcut to view and stop value-added services.
  • Follow the prompts to unsubscribe from any listed service.


Method 2: Send STOP to 2442

This is a universal deactivation code approved by NCC (Nigerian Communications Commission).

How to use it:

  • Open your SMS app
  • Text STOP to 2442
  • You'll receive a list of active services
  • Reply with the service number to cancel it

Cost: Free
Works for third-party services (e.g., tips, alerts, sports, games)


Method 3: Use MyMTN App

  1. Download MyMTN App from Play Store
  2. Log in with your MTN number
  3. Go to “My Subscriptions”
  4. View all active services
  5. Tap on each and select “Unsubscribe”


Method 4: MTN Web Portal

Visit https://mtn.ng or https://mymtn.com.ng:

  • Log in with your phone number
  • Navigate to “VAS” or “Manage Subscriptions”
  • Unsubscribe from any active service


Method 5: Contact MTN Customer Care

  • Dial 300 from your MTN line
  • Request to cancel ALL subscriptions
  • A representative will assist you


Bonus Tip: Stop Future Auto Renewals

If you subscribed to a data plan or bundle with auto-renewal, text the following to 131:

  • STOPDATA – to stop auto-renewal of data
  • CANCEL – to cancel any auto-renewing plan


Summary: All Codes to Unsubscribe from MTN

Action Code/SMS Destination
Stop VAS Services STOP 2442
Manage Services *305# or *123*5*1# USSD
Stop Data Auto-Renew STOPDATA 131
Use App MyMTN App Play Store
Call Customer Care Dial 300 MTN


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