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How to Unsubscribe from MTN Services in Nigeria
Sunday, July 20, 2025
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How to Unsubscribe from MTN Services in Nigeria |
Are you tired of unwanted deductions from your airtime or data? MTN Nigeria offers different methods to unsubscribe from value-added services (VAS) like caller tunes, news alerts, health tips, spiritual SMS, and more. Here's how to stop them completely:
Method 1: Unsubscribe Using USSD Code
Dial *305#
- This will display a list of active services on your MTN line.
- Select each one and choose “Deactivate”.
Dial *123*5*1#
- This is another shortcut to view and stop value-added services.
- Follow the prompts to unsubscribe from any listed service.
Method 2: Send STOP to 2442
This is a universal deactivation code approved by NCC (Nigerian Communications Commission).
How to use it:
- Open your SMS app
- Text STOP to 2442
- You'll receive a list of active services
- Reply with the service number to cancel it
Cost: Free
Works for third-party services (e.g., tips, alerts, sports, games)
Method 3: Use MyMTN App
- Download MyMTN App from Play Store
- Log in with your MTN number
- Go to “My Subscriptions”
- View all active services
- Tap on each and select “Unsubscribe”
Method 4: MTN Web Portal
Visit https://mtn.ng or https://mymtn.com.ng:
- Log in with your phone number
- Navigate to “VAS” or “Manage Subscriptions”
- Unsubscribe from any active service
Method 5: Contact MTN Customer Care
- Dial 300 from your MTN line
- Request to cancel ALL subscriptions
- A representative will assist you
Bonus Tip: Stop Future Auto Renewals
If you subscribed to a data plan or bundle with auto-renewal, text the following to 131:
- STOPDATA – to stop auto-renewal of data
- CANCEL – to cancel any auto-renewing plan
Summary: All Codes to Unsubscribe from MTN
Action | Code/SMS | Destination |
---|---|---|
Stop VAS Services | STOP |
2442 |
Manage Services | *305# or *123*5*1# |
USSD |
Stop Data Auto-Renew | STOPDATA |
131 |
Use App | MyMTN App | Play Store |
Call Customer Care | Dial 300 | MTN |
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