How to Report Fraudulent Airtel Numbers or Scam Calls (NCC 2025 Guide)
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| How to Report Fraudulent Airtel Numbers or Scam Calls (NCC 2025 Guide) |
Receiving scam calls or SMS on your Airtel line? Here's how to report fraudulent numbers to Airtel and NCC in 2025 for swift action.
Why You Should Report Scam Calls
Scam calls and SMS are not just annoying—they’re dangerous. They can:
- Steal your money or personal information
- Trick you into revealing sensitive data
- Spread fake promotions or urgent lies
By reporting them, you help Airtel and the Nigerian Communications Commission (NCC) track and block these fraudsters.
Method 1: Report via Airtel Customer Service
If you receive a fraudulent call or SMS:
- Copy the scammer’s phone number
- Dial 111 from your Airtel line
- Speak to a customer care representative
- Explain what happened and give the number
You can also report through the Airtel Thanks App live chat feature.
Method 2: Report to NCC Official Fraud Number
The NCC has created a special number to report scams in Nigeria:
- Text the scammer's number and a short description of the scam
- Send it to "2442" (This is toll-free on all networks)
Example:
2442
Message: Fraud Alert – 080X calling and asking for bank PIN
The NCC tracks and penalizes such fraud activities through mobile operators.
Method 3: Email NCC Directly
For serious or recurring scam calls:
- Email: consumerportal@ncc.gov.ng
- Include:
- The phone number
- Time and date of the call
- Description of the fraud attempt
Pro Tips to Stay Safe from Airtel Scams
- Never share your Airtel recharge PIN, bank OTP, or BVN
- Airtel or NCC will never call you to request personal or financial details
- Always double-check promos before acting—visit Airtel Nigeria’s website
If you receive any suspicious call or SMS, act fast. Use any of the 3 methods above to report it directly to Airtel and NCC. This helps protect not just you, but other users too.
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