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| How to Opt Out of Auto Renewal on MTN – 2025 Guide |
Are you tired of MTN automatically renewing your data or service subscriptions? You’re not alone. Many users prefer to buy data manually and want to stop MTN from deducting airtime for auto-renewals. If you’ve been wondering how to opt out of auto renewal on MTN, this guide will show you step-by-step how to cancel MTN auto-renewals in 2025.
What Is Auto-Renewal on MTN?
Auto-renewal is a feature that automatically renews your data or service subscription once it expires—as long as you have enough airtime. While it’s convenient for some, others find it annoying because it deducts airtime without warning.
How to Cancel Auto Renewal on MTN
There are three easy methods you can use to stop MTN auto-renewal:
1. Use USSD Code to Cancel Auto Renewal
This is the fastest and most reliable method:
- Dial:
*312# - Select “Data Plans”
- Choose “My Data Plan”
- Then choose “Cancel Auto-Renewal”
Follow the prompts to stop auto-renewal on any active data bundle.
2. SMS Method to Cancel MTN Auto Renewal
This works well for specific data plans:
-
For example, if you subscribed to Daily 500MB, text:
-
Alternatively, try:
MTN will confirm with a message like:
"Your data auto-renewal has been successfully cancelled."
3. Use MTN Mobile App
You can also cancel via the MyMTN NG App:
- Download MyMTN App on Google Play or Apple App Store
- Log in using your MTN number
- Go to “Subscriptions” or “Active Plans”
- Click on the active data bundle
- Toggle off or tap “Cancel Auto-Renewal”
How to Know If Auto Renewal Is Active
If you’re unsure, dial:
*312*1*5#
Or open MyMTN App to view your active data bundles and see which ones have auto-renewal enabled.
Why Auto Renewal Might Still Be On
- You may have subscribed to a value-added service (like caller tunes, sports updates, or info alerts)
- Some combo plans or promotions re-enable auto-renewal automatically
To cancel other services, dial:
*305# or *447#
and manage your subscriptions manually.
Quick USSD Codes for Managing MTN Plans
| Action | USSD Code |
|---|---|
| Buy Data | *312# |
| Cancel Auto Renewal | *312# > My Data Plan > Cancel |
| Stop Service Auto Renewal | Text STOP to 33111 |
| View Subscriptions | *305# or *447# |
Now you know how to opt out of MTN auto renewal completely. Whether it’s a data bundle or VAS subscription, simply use *312#, send an SMS, or use the MyMTN app to take back control of your airtime. Always check your subscriptions regularly to avoid unwanted deductions.
