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How to Disable Private Number on MTN Nigeria (2025 Guide)

How to Disable Private Number on MTN Nigeria (2025 Guide)
How to Disable Private Number on MTN Nigeria (2025 Guide)


If your calls are showing as “Private Number” or “Unknown Caller”, it means your caller ID is hidden. While this may be useful for privacy, it can cause issues when people refuse to answer hidden-number calls.


In this guide, you’ll learn how to disable the private number feature on MTN Nigeria using simple methods—no special tools or apps needed.


What Is a Private Number?

A private number hides your caller ID when making calls. Instead of showing your phone number to the receiver, it displays:

  • "Private Number"
  • "Unknown Caller"
  • "No Caller ID"

This can be set either:

  • From your phone settings, or
  • By dialing a specific code (USSD/Network service)


How to Disable Private Number on MTN Nigeria

Here are three easy ways to turn off or disable the private number feature:


1. Using MTN USSD Code

If you activated private number via a code, do this to disable it:

Dial:

#31#recipient-number

But to turn it off permanently, do:

##31#

This will deactivate the hidden caller ID service on your MTN line.


2. From Android Phone Settings

Steps:

  1. Open the Phone/Dialer app.
  2. Tap the 3-dot menu (top-right) > Settings.
  3. Tap Calling accounts or SIM settings.
  4. Select your MTN SIM.
  5. Tap Additional settings or More settings.
  6. Tap Caller ID.
  7. Choose "Show number".

Your number will now display when you call others.


3. From iPhone Settings

Steps:

  1. Go to Settings.
  2. Scroll to Phone.
  3. Tap Show My Caller ID.
  4. Turn ON the toggle.

Your number will now appear to recipients when you call.


Why Is My Number Still Showing as Private?

If your number is still hidden after trying the steps:

  • Restart your phone.
  • Make sure your network is stable.
  • Check that you didn’t activate caller ID blocking on a per-call basis (e.g., by dialing *31#number).
  • Contact MTN Customer Care by calling 180 or visiting www.mtn.ng.


How to Re-Enable Private Number (Optional)

Want to hide your number again? Use these:

  • Dial *31# to hide your caller ID for all outgoing calls.
  • Or use #31#recipient-number to hide it per call.


Final Tips

  • Disabling private number helps with job applications, professional calls, and personal trust.
  • Most people don’t answer hidden calls, so keeping your number visible is generally better.
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