How to Cancel Auto Renewal on MTN in 2025 (Step-by-Step Guide)

How to Cancel Auto Renewal on MTN in 2025 (Step-by-Step Guide)

MTN’s auto-renewal feature is useful when you want your data plan or subscription to renew automatically. However, it can be annoying when MTN deducts your airtime without permission — especially if you're not using the data often.

This guide will show you how to cancel auto-renewal on MTN using different methods — USSD, SMS, and the MyMTN App.

What is Auto-Renewal on MTN?

Auto-renewal means MTN will automatically re-subscribe you to a data plan or service once it expires — as long as you have enough airtime.

It applies to:

• Data bundles (daily, weekly, monthly)
• Caller tunes
• Apple Music, Ayoba, or other MTN services

How to Cancel Auto-Renewal on MTN

Method 1: Cancel via SMS

For data plans:

1. Send STOP to 131

This stops all active data auto-renewals immediately.

For specific services like Caller Tunes:

• Send STOP to the service code (e.g., 4100 for Caller Tunes)

Method 2: Cancel via USSD Code

1. Dial: *312#
2. Select “Data Plans”
3. Choose “Manage Data”
4. Select “Cancel Auto-Renewal”
5. Choose the data bundle you want to stop from renewing

You’ll receive a confirmation SMS from MTN.

Method 3: Cancel Auto-Renewal via MyMTN App

1. Open the MyMTN App (Download from Google Play Store or Apple Store)
2. Log in using your MTN number
3. Go to “Bundles” or “Active Subscriptions”
4. Tap on the active data plan
5. Turn off Auto-renewal

How to Confirm If Auto-Renewal Is Off

To be sure your data bundle won’t auto-renew:

• Dial: *312*0# to view your data status
• Or dial: *312# > Data Plans > Manage Data > Cancel Auto-Renewal again to confirm

Example

If you subscribed to a ₦500 weekly plan and want to cancel renewal:

• Just text STOP to 131
• Or go to *312# > Manage Data > Cancel Auto-Renewal

Final Tips

• Always cancel auto-renewal before the bundle expires to avoid unwanted deductions.
• For non-data services (Caller tunes, Apple Music), you may need to cancel them individually.

Summary Table

Action	Code or Method
Cancel data auto-renewal	Send STOP to 131
Cancel via USSD	Dial *312#, go to Manage Data, Cancel Auto-Renewal
Use MyMTN App	Disable from “Active Subscriptions”
Check data status	Dial *312*0#

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Suleiman Inuwa

https://www.androidpols.com.ng/

I am a professional website developer and also an SEO expert.