How to Stop MTN Airtime from Being Deducted Automatically (2025 Guide)
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| How to Stop MTN Airtime from Being Deducted Automatically (2025 Guide) |
Is your MTN airtime disappearing without warning? Learn how to stop MTN airtime deduction from unwanted subscriptions and auto-renewals in this 2025 guide.
Are you tired of your MTN airtime vanishing without you making calls or subscribing to data?
You're not alone — in 2025, thousands of users still experience unauthorized deductions from Value Added Services (VAS), auto-renewals, or hidden subscriptions.
In this blog post, we’ll show you the step-by-step methods to stop MTN from deducting your airtime automatically. Whether it’s caller tunes, news updates, love tips, or daily services you didn’t subscribe to — we’ll help you cancel them all.
1. Use MTN’s Official USSD Code to Cancel All Subscriptions
This is the fastest method and works on any phone.
Code:
*305#
Steps:
- Dial
*305#on your MTN line - Select “Manage My Subscriptions”
- Choose “Cancel All”
- Follow the prompts to unsubscribe from all active services
You’ll get a message confirming the cancellation.
This stops most of the VAS services linked to your line.
2. Stop Auto-Renewal for Data or Airtime Bundles
If you subscribed to data bundles with auto-renewal ON, here's how to stop them:
Method 1: SMS
Send NO followed by the service code to 131
Example:
NO 106 → send to 131
(This cancels daily 100MB plan)
Method 2: USSD
- Dial
*312# - Select “Data Plans”
- Choose your current plan
- Select “Cancel Auto Renewal”
This prevents future airtime deductions after your data expires.
3. Send STOP to 2442 (DND — Do Not Disturb)
This code blocks promotional and third-party deductions.
Steps:
- Open SMS
- Send
STOPto 2442 - Wait for a confirmation message from MTN
This will opt you out of marketing messages and third-party billing services.
4. Use MyMTN App to Manage Subscriptions
If you use a smartphone, the MyMTN App lets you monitor and cancel services easily.
Steps:
- Download the app from the Play Store
- Log in with your MTN number
- Go to “Subscriptions”
- View all active services
- Tap on each one and click “Unsubscribe”
You’ll receive in-app confirmation of successful cancellation.
Why Is MTN Deducting My Airtime?
Here are common reasons why your airtime keeps disappearing:
| Reason | Solution |
|---|---|
| You subscribed to caller tunes unknowingly | Dial *305# or use MyMTN app |
| You opted in to auto-renew data plans | Send NO <code> to 131 |
| You clicked on pop-up ads or links | Send STOP to 2442 |
| MTN VAS (like love tips, horoscope) | Manage with *305# or app |
| Promotional subscriptions | Block with DND service |
Pro Tips to Prevent Airtime Deductions
- Always read prompts before clicking “OK” on ads/pop-ups
- Avoid clicking suspicious links from SMS or browser ads
- Use Do Not Disturb (DND) service immediately after SIM activation
- Regularly check your active subscriptions using
*305# - If deductions persist, contact MTN customer care via 180
Contact MTN Support
If none of the above solutions work, reach out to MTN directly:
- Call: 180 (from MTN), 08031000180 (other networks)
- Email: customercare@mtn.com
- WhatsApp: 09033000001
- Website Chat: www.mtn.ng
Stopping MTN airtime deductions in 2025 is easy if you know the right codes and steps. Use *305# to manage and cancel subscriptions, send STOP to 2442, and disable auto-renewals through SMS or USSD.
Take control of your airtime today — don't let hidden subscriptions drain your balance!
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