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| PalmPay Office Location Port Harcourt Nigeria: |
Find the accurate PalmPay office location Port Harcourt Nigeria, contact details, services offered, and how to prepare for your visit in 2026.
If you’re searching for PalmPay office location Port Harcourt Nigeria, you’re likely looking for reliable, verified information about how to visit PalmPay in person, get support, or engage business services directly from one of the country’s leading fintech firms. In this comprehensive guide, we’ll take you through the exact physical address, contact details, services offered at the Port Harcourt location, tips for visiting, and alternative ways to get help from PalmPay, ensuring you’re well-equipped before heading to the office.
PalmPay has grown rapidly in Nigeria as a trusted mobile financial platform, offering money transfers, bill payments, POS services, loans, and more through its app and physical service centers licensed by the Central Bank of Nigeria.
Why Knowing the PalmPay Office Location Matters
With fintech services like PalmPay, having access to live, in-person help can be invaluable—especially if you’re an agent, merchant, or customer facing complex issues that can’t be resolved through the app or customer care lines. Knowing the exact PalmPay office location Port Harcourt Nigeria can save you time and ensure you get accurate support.
Whether it’s help with POS machines, loan issues, identity verification (KYC), or cash processing, visiting the office provides hands-on assistance that digital support channels sometimes can’t.
PalmPay Office Location Port Harcourt Nigeria (Verified)
As of the latest verified information, the PalmPay office in Port Harcourt is located at:
20 Okuru Road, Glory House,
Beside EBZ Filling Station, Off Peter Odili Road,
Port Harcourt, Rivers State, Nigeria.
This is PalmPay’s formally recognized location where customers and agents can walk in for a range of services.
Office Hours
Typical operations follow standard business hours (often 8:00 AM – 5:00 PM, Monday to Friday), but it’s strongly advised to call ahead or confirm hours before visiting to avoid disappointment.
How to Contact PalmPay Before Visiting
Before you step out, there are multiple official contact options you can use to gently verify current hours, waiting times, or specific services available at the Port Harcourt branch:
- Customer Care Phone: 018886888 (toll-free within Nigeria)
- Email Support: support@palmpay.com
- WhatsApp Support: +234 700 7256 7297
- In-App Chat Support: Open the PalmPay app → Help Center → Chat
These channels can help confirm details like landlord changes, new floor numbers, or temporary closures at the office.
What Services Are Available at the Port Harcourt Office?
Visiting the PalmPay office location Port Harcourt Nigeria typically allows you to access specialized support, such as:
Agent and Merchant Support
Get help with PalmPay POS onboarding, training, settlement issues, and commissions.
KYC and Identity Verification Support
Resolve account identity problems or submit physical documents if required.
Escalated Transaction Issues
Some complex disputes may require physical review with a customer care representative.
App Troubleshooting and Advanced Assistance
Walk-in support can help with errors that in-app or call support couldn’t handle.
Note: Some services, such as basic app help or FAQs, can often be solved faster through digital support channels first.
PalmPay Offices in Nigeria (Context and Comparison)
PalmPay has a head office in Lagos, as well as several service centers across major cities, making Port Harcourt part of its strategic network in the south-south region. The headquarters is at 20 Opebi Road, Ikeja, Lagos State.
Other state offices include:
- Abuja — Garki Area
- Aba — Abia State
- Calabar — Cross River State
This distribution helps PalmPay provide regional support and ensures that customers throughout Nigeria don’t always have to travel far for service.
How to Navigate to the Port Harcourt Office
Here are a few helpful travel tips:
By Road
- Peter Odili Road is one of the main highways in Port Harcourt.
- Use a local ride-hailing service (Uber, Bolt) and specify “Glory House, Off Peter Odili Road” for accuracy.
Nearby Landmarks
- The office is beside EBZ Filling Station on Okuru Road.
- Recognizing major landmarks improves navigation, especially in busy traffic.
Local Advice
Always confirm the current address via PalmPay support before traveling, as offices sometimes relocate or update reception areas.
Tips Before Visiting the Office
Planning ahead ensures you make the most of your visit:
Call Ahead: Confirm business hours and specific services the Port Harcourt office can provide.
Bring Identification: Valid IDs like NIN, BVN, or Passport may be required for certain processes.
Prepare Documents: If resolving specific issues (e.g., POS complaints), carry transaction references.
Arrive Early: Avoid peak hours to minimize wait times.
PalmPay offices serve both customers and agents, but queues are often longer for escalated support.
Visiting a physical office is just one way to get help. Here are alternatives:
In-App Support (Fastest)
Open PalmPay → Help Center → Chat for quick responses on general issues.
Customer Care Line
Call 018886888 during business hours for direct assistance without travel.
Email Support
Send detailed issues or screenshots to support@palmpay.com for documented responses.
These help you skip travel if your issue isn’t location-specific.
PalmPay’s Role in Nigeria’s Fintech Space
PalmPay is a widely recognized fintech company licensed by the Central Bank of Nigeria (CBN) and operates under strict financial regulation. It allows users to:
- Transfer money
- Pay utility bills
- Purchase airtime and data
- Manage e-wallets
- Access loans and financial products
The strong regulatory framework helps protect your funds and ensures branches like the Port Harcourt office deliver secure, compliant service.
Visit the PalmPay Port Harcourt Office
Planning a visit? Call PalmPay ahead of time or use in-app support to confirm the latest details before heading to 20 Okuru Road, Glory House, Off Peter Odili Road, Port Harcourt, Rivers State.
Preparing ahead can help you get faster resolutions and take full advantage of the in-person support available.
