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| Opay Office in Ibadan |
Find the most accurate Opay office in Ibadan addresses, opening hours, services offered and how to get support or register as an agent in Oyo State.
If you’re an OPay user in Ibadan, knowing where the Opay office in Ibadan is located can save you time and frustration — whether you need help with unresolved transactions, merchant onboarding, POS support, KYC/BVN verification, or agent services. Opay, one of Nigeria’s leading fintech platforms, has expanded its physical presence to serve millions of customers, and Ibadan is an important hub in its nationwide network.
This comprehensive guide gives you verified addresses, services, opening hours, contact options and practical tips to make your visit effective.
Who Is OPay and Why Visit a Physical Office
OPay Digital Services Ltd is a mobile-first financial platform that provides payments, transfers, savings, loan access, POS services, card usage and more — all within one app. Founded with a mission to deepen financial inclusion in Nigeria, OPay combines digital tools with physical service centers so users can resolve issues in person when needed.
While the app handles most functions, visiting an office can be vital when:
- Your transaction is pending or failed
- You need BVN or KYC verification assistance
- You want to become an OPay agent or merchant
- You require in-person support or dispute resolution
Primary Opay Office in Ibadan (Verified)
Main Ibadan Office
Address:
Tricennial House, 189B Fajuyi Road,
Beside Ideal Consult, Opposite Thermocool Showroom,
Along Adamasingba Road, Eleganza, Ibadan, Oyo State.
This location is one of the official OPay offices in Ibadan where customers and merchants can visit for comprehensive support.
Other Known Opay Office Locations in Ibadan
Beyond the main office, there are multiple OPay service centers in Ibadan that provide assistance — useful especially if one location is too far or busy. These include:
No. 7 Osuntokun Avenue, Bodija, Ibadan
This location houses a physical OPay support center that handles customer queries and POS agent needs.
Ajola Building, Iyana-Cele, Mokola Sango, Ibadan
A recognized OPay branch in the Mokola area — convenient for users in central and northern parts of Ibadan.
Within The Law Hub, Ring Road, Ibadan
Another local center that helps customers get direct support and financial service help.
OYSADEP Ibadan/Ibarapa Zonal Office, Oluyole
An additional location that offers support services, especially for rural or zonal inquiries.
Note: These additional points are often used for OPay agent onboarding and customer assistance. Always check availability before traveling.
Services You Can Access at the Opay Office in Ibadan
Visiting a local OPay office can help you with a wide range of issues and services that might be cumbersome or slow to handle online. Typical support includes:
Transaction & Account Support
- Resolving failed or pending payments
- Clearing debit/credit issues
- Help with authentication errors
BVN & KYC Verification
- Verifying user identity
- Updating BVN and account information
- Completing bank verification steps for higher limits
POS & Merchant Services
- POS device setup
- Merchant or agent registration
- Training on device use and cash-flow management
Card Services
- Activation of OPay debit cards
- Assistance with card issues
App Features Walk-through
- Guidance on savings, wallet management, transfer limits
- Cashback or loyalty program inquiries
These services help users transition from digital-only interaction to deep, personalized support — especially important for small-business owners.
Opening Hours & Best Times to Visit
While exact hours can vary by office, most OPay service centers in Ibadan operate during standard business times:
Typical hours:
- Monday–Friday: 8:00 AM – 5:00 PM
- Saturday: Some locations open shorter hours
- Sunday & Public Holidays: Usually closed
If you’re planning a trip, visit earlier in the day to avoid queues and ensure your issue is fully addressed.
Contacting Opay Support Outside the Office
If visiting an office isn’t convenient, OPay offers multiple trusted customer service channels:
Phone Support:
- 0700 888 8328 / 0201 888 8328
- 0700 888 8329 / 0201 888 8329
WhatsApp Chat: +234 916 599 8936
Email: customerservice@opay-inc.com or n.g-support@opay-inc.com
In-App Live Chat: Available 24/7 within the OPay app for real-time resolution
These options help users get quick answers without traveling.
How to Prepare Before Visiting the Ibadan Office
To make your visit productive, take these steps before going:
1. Bring Valid ID
Your BVN, national ID, or driver’s license helps staff verify your account.
2. Screenshot Relevant Information
Screenshots of failed transactions or error messages speed up diagnosis.
3. Note App & Account Details
Have your OPay username, phone number, and OTP-linked contact ready.
4. Confirm Office Address & Hours
Call ahead or check via the OPay app to avoid visiting during closures.
Navigating to the Opay Office in Ibadan
Point your maps app to Tricennial House, 189B Fajuyi Road, Ibadan for the main support center. For other offices like Bodija or Iyana-Cele, enter the full address in Google Maps or Apple Maps for precise directions. Using official mapping tools ensures you arrive at the correct location without confusion.
Tips for Resolving Issues Quickly
- Explain your problem clearly: State the specific app function you need help with.
- Bring proof: Screenshots or error texts help agents understand your issue faster.
- Ask about alternative channels: Sometimes phone or in-app support resolves things quicker than waiting in a queue.
Why Visiting an Opay Office Still Matters
Though OPay is designed to be highly digital, personal support can make a big difference when tackling complex problems — especially those involving identity verification (BVN/KYC), merchant on-boarding, or POS setup. A physical center gives you access to trained staff, faster resolution, and a reliable escalation channel when online support isn’t sufficient.
Need help with your OPay account or want to register as an agent? Visit the Opay office in Ibadan today at Tricennial House, 189B Fajuyi Road, or contact OPay support at 0700 888 8328 for guidance before your visit.
Conclusion
Knowing the Opay office in Ibadan and its services makes managing your digital finance needs easier — whether you’re resolving a transaction issue, verifying your identity, or signing up as an agent. With multiple physical service points and various contact channels, OPay ensures users across Oyo State can access reliable, in-person support. Always prepare before your visit, verify opening hours, and bring all necessary documents to make your time count.
