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| MTN Call Forwarding Code |
Learn the MTN call forwarding code, how to activate or cancel it, common issues, charges, and smart tips for using call forwarding in 2026.
Missing important calls is expensive—especially if you run a business or rely on your phone for work. That’s why call forwarding remains one of the most useful mobile features in 2026. In this in-depth guide, you’ll learn everything you need to know about the MTN call forwarding code, how it works, when to use it, and how to turn it off correctly.
This article is written for MTN Nigeria users and aligns with informational and navigational search intent.
What Is Call Forwarding on MTN?
Call forwarding is a mobile network feature that redirects incoming calls from your MTN line to another phone number automatically.
Instead of missing calls when:
- Your phone is switched off
- You’re busy
- You’re out of network coverage
MTN forwards those calls to a backup number you choose.
This feature works on:
- Android phones
- iPhones
- Feature phones
- Dual-SIM devices
No app required. No internet needed.
MTN Call Forwarding Code (Full List – 2026)
MTN uses standard GSM call forwarding codes, which still work in 2026.
Main MTN Call Forwarding Codes
| Purpose | MTN Code |
|---|---|
| Forward all calls | **21*PhoneNumber# |
| Forward when busy | **67*PhoneNumber# |
| Forward when unanswered | **61*PhoneNumber# |
| Forward when unreachable | **62*PhoneNumber# |
| Cancel all call forwarding | ##002# |
Important: Replace PhoneNumber with the destination number (include country code if required).
How to Activate MTN Call Forwarding (Step-by-Step)
1. Forward All Incoming Calls
Use this when you want every call redirected.
Code:
**21*080XXXXXXXX#
Then press Call.
Once activated, all calls will bypass your MTN line and ring the forwarded number directly.
2. Forward Calls When Your Line Is Busy
Ideal if you’re often on calls.
Code:
**67*080XXXXXXXX#
Calls forward only when you’re already on another call.
3. Forward Calls When You Don’t Answer
Useful when you miss calls frequently.
Code:
**61*080XXXXXXXX#
MTN forwards calls if you don’t answer within a few seconds.
4. Forward Calls When Your Phone Is Off or Out of Coverage
Perfect for travel or poor network areas.
Code:
**62*080XXXXXXXX#How to Cancel or Deactivate MTN Call Forwarding
This is where many users get stuck.
Cancel All Call Forwarding on MTN (Recommended)
Universal cancel code:
##002#
This disables all active call forwarding settings at once.
Cancel Individual Call Forwarding Types
| Forwarding Type | Cancel Code |
|---|---|
| All calls | ##21# |
| When busy | ##67# |
| When unanswered | ##61# |
| When unreachable | ##62# |
After dialing, wait for the confirmation message.
Is MTN Call Forwarding Free?
This is critical.
Activation
Free
MTN does not charge to activate call forwarding.
Call Charges
Not free
You are charged as if you made the call yourself to the forwarded number.
For example:
- Forwarding to another MTN line → MTN call rate applies
- Forwarding to Airtel, Glo, or 9mobile → standard inter-network charges
For official billing clarification, see MTN Nigeria’s customer support page on call services via the MTN Nigeria official website.
When Should You Use MTN Call Forwarding?
Call forwarding is powerful when used correctly.
Best Use Cases
- Business lines and customer support numbers
- Secondary SIM management
- Traveling or roaming
- Poor signal areas
- During meetings or events
When Not to Use It
- If you’re low on airtime
- If forwarding to expensive networks
- If you forget to deactivate it
How to Check If Call Forwarding Is Active on MTN
MTN does not always show a clear notification, but you can:
- Dial:
*#21#
- Your phone displays current call forwarding status.
On smartphones, you can also check via: Settings → Call Settings → Call Forwarding
MTN Call Forwarding Not Working? Common Fixes
1. Wrong Number Format
Always use the correct Nigerian format:
080…or+234…
2. Network Glitch
Restart your phone and try again.
3. SIM Toolkit Restrictions
Some older SIMs may need upgrading at an MTN Service Center.
4. Line Suspension
If your line is barred, forwarding will fail.
For verified troubleshooting steps, MTN recommends contacting support through its official MTN customer care channels.
Call Forwarding vs Call Divert: Any Difference?
No difference.
“Call forwarding” and “call divert” mean the same thing. MTN supports both terms, depending on your phone’s interface.
Security & Privacy Tips (Very Important)
- Never forward calls to unknown numbers
- Avoid forwarding OTP-linked numbers (banking, BVN, email)
- Always cancel forwarding after use
- Monitor airtime usage
If you manage multiple lines, consider reading related guides on MTN SIM management and call services on your website for deeper control.
FAQs: MTN Call Forwarding Code (2026)
What is the MTN call forwarding code?
The main MTN call forwarding code is **21*PhoneNumber#.
How do I stop MTN call forwarding?
Dial ##002# to cancel all call forwarding instantly.
Does MTN call forwarding work without internet?
Yes. It works entirely on the GSM network.
Can I forward MTN calls to another network?
Yes. You can forward to Airtel, Glo, 9mobile, or even landlines.
Is call forwarding available on prepaid MTN lines?
Yes. Both prepaid and postpaid users can use it.
Final Thoughts: Should You Use MTN Call Forwarding?
Absolutely—if used wisely.
The MTN call forwarding code remains a reliable, powerful feature in 2026 for professionals, businesses, and everyday users who don’t want to miss important calls. Just remember to monitor airtime usage and deactivate it when you’re done.
If you found this guide helpful, bookmark this page, share it with other MTN users, and explore more MTN how-to guides on your site to master your mobile line like a pro.
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