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| How to Stop Auto Renewal on MTN |
Learn how to stop auto renewal on MTN using USSD, SMS, or the MyMTN app. Prevent unwanted airtime and data deductions easily.
Auto-renewal on MTN can be convenient—until it starts deducting your airtime or data unexpectedly. If you’ve ever woken up to find your balance gone because a data plan or value-added service renewed automatically, you’re not alone. This in-depth guide explains how to stop auto renewal on MTN using all official, working methods available today, with clear steps and expert tips to prevent future deductions.
MTN auto-renewal is designed to keep your services active without interruption, but many users prefer full control over their subscriptions. Knowing exactly how to disable auto-renewal can help you manage your airtime, data, and finances better. This guide breaks everything down in a simple, user-first way—no guesswork, no outdated tricks.
Understanding MTN Auto Renewal
Before disabling anything, it helps to understand what MTN auto-renewal actually means.
Auto-renewal is a feature that automatically reactivates a subscription when it expires, provided you have sufficient airtime or data balance. This applies to:
- Data bundles
- Voice bundles
- SMS plans
- Value-added services (VAS) like caller tunes, alerts, and content subscriptions
Once enabled, MTN renews the plan without asking again.
Why You May Want to Stop Auto Renewal on MTN
Many users intentionally turn off auto-renewal for practical reasons, including:
- Avoiding unexpected airtime or data deductions
- Switching to a different data plan
- Using Wi-Fi instead of mobile data
- Managing monthly expenses more carefully
- Preventing unwanted VAS charges
If any of these apply to you, learning how to stop auto renewal on MTN is essential.
How to Stop Auto Renewal on MTN Using USSD Code
This is the fastest and most reliable method, and it works on all phones—smartphones and feature phones.
Step-by-Step USSD Method
- Dial *123# on your MTN line
- Select Data Plans (or Subscriptions, depending on your menu)
- Choose Manage Data or My Data Plans
- Select Cancel Auto-Renewal
- Choose the active plan you want to stop
- Confirm your selection
You’ll receive an SMS confirming that auto-renewal has been disabled.
This method is officially supported by MTN and is regularly updated on the MTN Nigeria website, making it one of the safest options.
How to Stop Auto Renewal on MTN via SMS
Another effective method is using SMS commands.
SMS Method (Quick Option)
- Send STOP to 131
After sending the message, MTN will reply with a confirmation that auto-renewal has been turned off for your active subscription.
This option is especially useful if you prefer text commands or your USSD menu isn’t loading properly.
How to Stop Auto Renewal on MTN Using MyMTN App
For smartphone users, the MyMTN App provides full control over subscriptions.
Steps Using the MyMTN App
- Download or open the MyMTN App from the official MTN platform
- Log in with your MTN number
- Go to Subscriptions or Data Plans
- Select your active plan
- Tap Disable Auto-Renewal
- Confirm your choice
The app gives you a clear visual overview of all active and inactive subscriptions, which helps prevent mistakes.
If you regularly manage your line digitally, this is one of the most user-friendly ways to stop auto renewal on MTN.
How to Stop Auto Renewal on MTN for Value-Added Services (VAS)
Data plans aren’t the only subscriptions that auto-renew. MTN also offers third-party and internal VAS services.
To Cancel VAS Subscriptions
- Dial *305# to view and manage all active VAS
- Follow the prompts to deactivate unwanted services
This code is recommended by the Nigerian Communications Commission (NCC) for managing mobile subscriptions across networks.
How to Confirm Auto Renewal Has Been Successfully Disabled
After using any method, always verify your status.
You can confirm by:
- Checking for an MTN confirmation SMS
- Dialing *123# and reviewing active plans
- Checking subscription status in the MyMTN App
If you don’t receive confirmation, repeat the process or try a different method.
Common Reasons Auto Renewal May Still Be Active
Sometimes users think they’ve disabled auto-renewal, but deductions continue. Common reasons include:
- Multiple active subscriptions
- Third-party VAS still enabled
- Using a different MTN line than intended
- Network delay in processing cancellation
Always review all subscriptions, not just data plans.
Tips to Avoid Future Unwanted MTN Renewals
To stay in full control:
- Always select “One-Time Purchase” when buying data
- Regularly check subscriptions using *305#
- Avoid clicking unsolicited promo links
- Use the MyMTN App to monitor usage
- Keep SMS alerts enabled
These habits significantly reduce the risk of surprise deductions.
What to Do If MTN Still Deducts After Cancellation
If you’re still charged after disabling auto-renewal:
- Contact MTN customer care via *121#
- Report the issue with the exact date and time
- Request a subscription audit
- Escalate unresolved issues through the NCC consumer portal
Both MTN and the NCC officially recognize consumer rights regarding unsolicited deductions.
Take Control of Your MTN Line Today
If you’re tired of unexpected deductions, act now. Use one of the methods above to stop auto-renewal on your MTN line and regain full control of your airtime and data spending.
Conclusion
Knowing how to stop auto renewal on MTN is no longer optional—it’s a must for smart mobile management. Whether you prefer USSD codes, SMS commands, or the MyMTN App, MTN provides multiple official ways to disable auto-renewal safely. Take a few minutes today to review your subscriptions, cancel what you don’t need, and enjoy peace of mind knowing your balance is protected.
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