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| How to Stop Auto Renewal on Glo |
Learn how to stop auto renewal on Glo in 2026 using USSD codes, SMS, Glo Café app, and customer care. Simple steps to avoid unwanted charges.
Auto-renewal on Glo can be convenient—until it starts renewing data or voice plans you no longer need. If you’ve ever woken up to see your airtime or data gone without your consent, this guide is for you. This in-depth, user-first article explains how to stop auto renewal on Glo using all official methods available in Nigeria, with clear steps, expert tips, and up-to-date details.
Understanding Glo Auto-Renewal
Glo auto-renewal is a feature that automatically renews an active data or voice bundle once it expires, provided you have sufficient airtime or data balance. While it helps users stay connected without interruption, many subscribers prefer manual control to avoid unexpected deductions.
Auto-renewal can apply to:
- Data bundles (daily, weekly, monthly)
- Voice bundles
- Special promotional plans
Knowing how to turn it off ensures you only pay for what you actually want.
Why You May Want to Stop Auto Renewal on Glo
There are several common reasons Glo users choose to disable auto-renewal:
- Unexpected deductions: Airtime is deducted immediately when a plan renews.
- Changing usage patterns: You may no longer need the same data size or plan duration.
- Budget control: Manual subscriptions help you manage spending better.
- Multiple SIM usage: Many Nigerians switch between networks based on offers.
If any of these apply to you, learning how to stop auto renewal on Glo is essential.
How to Stop Auto Renewal on Glo Using USSD Code
This is the fastest and most reliable method, and it works on any phone—smartphone or feature phone.
Step-by-Step USSD Method
- Dial
*312#on your Glo line. - Select “Manage Data” or “My Data Plan” (menu wording may vary).
- Choose “Cancel Auto-Renewal” or “Stop Auto-Renewal.”
- Confirm your selection.
You should receive a confirmation message stating that auto-renewal has been successfully disabled.
No internet required
Works on all Glo SIMs
Immediate effect
This USSD option is officially supported by Globacom Nigeria, making it the safest method.
How to Stop Auto Renewal on Glo via SMS
If you prefer SMS commands, Glo also allows auto-renewal cancellation through text messages.
SMS Method
- Open your phone’s messaging app.
- Type STOP (or CANCEL, depending on the bundle).
- Send it to 127.
You’ll receive an SMS confirmation once the auto-renewal is turned off.
Important note:
Some plans may require specific keywords. If “STOP” doesn’t work, use the USSD method (*312#) to be certain.
How to Disable Auto Renewal on Glo Using the Glo Café App
For smartphone users, the Glo Café app offers a clean and visual way to manage subscriptions.
App Method (Step-by-Step)
- Download the Glo Café app from the Google Play Store or Apple App Store.
- Log in using your Glo number and OTP.
- Navigate to Data Management or My Subscriptions.
- Select your active plan.
- Toggle Auto-Renewal OFF.
The app immediately updates your subscription status and may also send an SMS confirmation.
Why this method is useful:
- You can see all active subscriptions in one place
- Easy to confirm auto-renewal status visually
- Ideal for users managing multiple Glo plans
How to Stop Auto Renewal on Glo by Calling Customer Care
If the above methods don’t work or you need assistance, Glo customer care can help.
Customer Care Method
- Dial 121 from your Glo line
- Follow the voice prompts to speak with a representative
- Request that auto-renewal on your line be disabled
This method is especially helpful if:
- You’re unsure which plan is renewing
- Multiple subscriptions are active
- You’re experiencing repeated deductions
How to Check If Auto Renewal Is Still Active on Glo
After disabling auto-renewal, it’s wise to confirm your status.
Ways to Check
- Dial
*312#and view your active plans - Use the Glo Café app to check subscription settings
- Look out for SMS notifications before bundle expiry
If you still receive “your plan will be renewed” messages, repeat the cancellation steps.
Common Glo Auto-Renewal Issues (And How to Fix Them)
Auto-Renewal Turned Back On Automatically
This can happen if you manually buy a new plan that has auto-renewal enabled by default.
Fix:
Always disable auto-renewal immediately after subscribing.
Multiple Plans Renewing at Once
Some users unknowingly subscribe to more than one plan.
Fix:
Use *312# or the Glo Café app to cancel all unwanted plans individually.
Data Renewed Without Notification
Occasionally, network delays affect SMS alerts.
Fix:
Rely on manual checks via USSD or the app rather than notifications alone.
Important Things to Know Before Stopping Auto Renewal on Glo
- Stopping auto-renewal does not cancel your active plan immediately.
- You’ll continue using your current data or voice bundle until it expires.
- Only future renewals are affected.
- You can re-enable auto-renewal anytime by resubscribing.
These points help avoid confusion and ensure you don’t lose active benefits.
Frequently Asked Questions (FAQs)
Can I stop auto renewal on Glo without losing my data?
Yes. Your current data remains active until it expires. Only future renewals are stopped.
Is there a single code to cancel all Glo auto-renewals?
There’s no universal one-tap code. You must cancel each active plan via *312# or the app.
Does stopping auto-renewal affect bonus data?
No. Bonus data validity remains unchanged.
Can auto-renewal be stopped permanently?
Auto-renewal stays off until you subscribe to a new plan that enables it again.
Best Practices to Avoid Unwanted Glo Renewals
- Always check subscription settings after buying a plan
- Avoid one-tap renewals unless you want automatic billing
- Use the Glo Café app for better visibility
- Set reminders before plan expiry dates
These habits help you stay in full control of your airtime and data spending.
Stop unwanted deductions now: Dial *312# on your Glo line and disable auto-renewal in less than a minute.
Final Thoughts: Take Control of Your Glo Subscriptions
Knowing how to stop auto renewal on Glo gives you full control over your mobile spending and eliminates surprise deductions. Whether you choose USSD, SMS, the Glo Café app, or customer care, the process is straightforward when done correctly.
If you value flexibility, budget control, and peace of mind, disabling auto-renewal is a smart move. Review your subscriptions today and keep your Glo line working strictly on your terms.
Final
Check your Glo subscriptions now using *312# and turn off auto-renewal you don’t need.
For more telecom tips, explore our detailed guides on managing Glo data and airtime subscriptions.
