Airtel Subscription Cancellation Code Nigeria: How to Stop Subscriptions & Unwanted Charges (2026 Guide)

Airtel Subscription Cancellation Code Nigeria

Learn the official Airtel subscription cancellation code Nigeria and easy steps to stop unwanted subscriptions, cancel auto-renewals, and manage services on your Airtel line.

Unwanted subscriptions and airtime deductions can quickly drain your balance without you realizing it. Whether it’s auto-renewing data plans, entertainment services, or value-added services (VAS), knowing how to use the Airtel subscription cancellation code Nigeria can save you money and frustration.

In this comprehensive guide, we’ll explore the most up-to-date ways (USSD, SMS, app, and customer care) to cancel Airtel subscriptions, including key codes and practical tips to manage your line effectively in 2026.

Why You Need the Airtel Subscription Cancellation Code Nigeria

Every Airtel Nigeria user at some point receives unexpected deductions or finds themselves subscribed to services they didn’t intentionally opt into. These can include:

• Daily alerts or joke messages
• Auto-renewing data plans
• Caller tunes or entertainment services
• Third-party value-added services (VAS)

These services often renew automatically until you cancel them. Thankfully, Airtel provides ways to stop these subscriptions using straightforward cancellation codes and self-service options.

Airtel Subscription Cancellation Code Nigeria — The Most Effective USSD Methods

One of the most reliable ways to cancel active subscriptions on Airtel is through USSD codes. These are shortcodes you dial from your phone that bring up menus to manage services.

1. Use *305# to View & Cancel Subscriptions

This is the primary Airtel subscription cancellation code Nigeria:

• Dial: *305#
• What it Does: Shows a list of active services on your Airtel line.
• How to Use:
  1. Dial *305#.
  2. Select “View My Services” or “Stop My Services”.
  3. Choose the subscriptions you want to cancel.
  4. Confirm cancellation.

This USSD code lets you selectively deactivate services based on what’s currently active on your phone.

2. Use 1215*1# to Manage Services (Alternative Code)

Another useful code — especially for older or menu-based systems — is:

• Dial: *121*5*1#
• What it Does: Displays active subscriptions and VAS you can unsubscribe from.
• How to Use:
  1. Dial *121*5*1#.
  2. Navigate to view “Manage My Services.”
  3. Select a service to cancel.
  4. Confirm to deregister.

This code is handy if the earlier USSD menu doesn’t show specific services you have active.

Auto-Renewal Cancellation (Data Plans)

Some services—especially data bundles—auto-renew by default. To stop that, use:

• Dial: *312#, then go to “Manage Data”, and choose “Cancel Auto-renewal”
• SMS Option: Send STOP to 312

This ensures your data bundles don’t renew automatically and stop deducting airtime without your consent.

SMS Codes — Quick Cancellation Without Dialling

If USSD isn’t convenient, SMS offers a simple alternative for specific subscriptions.

1. Send STOP to 2442

• Action: Cancels general promotional messages or subscriptions.
• How it Works:
  1. Open your messaging app.
  2. Type STOP.
  3. Send to 2442.
• Result: You’ll receive a confirmation that promotional and auto content services are stopped.

2. SMS STOP to Specific Service Numbers

Some subscriptions come with dedicated service numbers (e.g., caller tunes, daily alerts). In such cases:

• SMS: STOP or UNSUB to the service’s short code
• Example: STOP to a service number you got subscribed through

You’ll get a confirmation message showing service deactivation.

Manage Airtel Subscriptions via the App

If you prefer a graphical interface or want more control, the Airtel Thanks App (formerly MyAirtel App) is a powerful tool:

1. Download and open the Airtel Thanks App
2. Log in with your Airtel number
3. Go to Manage Services or My Account
4. View all active subscriptions
5. Tap “Unsubscribe” next to the service you want to cancel

This method ensures you see all active subscriptions and manage them in one place, without USSD or SMS.

Customer Care — When Codes Don’t Work

Sometimes codes may not show every active subscription (especially older services or third-party content). In this case:

Call Airtel Support

• From Airtel line: 111
• Alternative: 300 from your Airtel phone
• Other network: +2348021500300

Ask the representative to check and deactivate all active subscriptions on your line. Support teams can also help reverse unwarranted charges if they occurred due to accidental subscriptions.

WhatsApp & Online Support

Airtel Nigeria also offers WhatsApp support (e.g., 0901 701 5000) if you prefer chat help or can’t use USSD codes. This virtual assistant can guide you through cancellation steps or escalate to a human agent.

Tips to Avoid Unwanted Subscriptions in the First Place

Knowing how to cancel subscriptions is essential, but it’s even better to prevent them:

Avoid Clicking Pop-up Prompts

Unsolicited service prompts sometimes appear in messages. Avoid clicking “OK” or “YES” that enrolls you automatically.

Monitor Your Subscriptions Regularly

• Dial *305# weekly to check active services
• Remove any you don’t recognize

Regular monitoring helps you spot and cancel unwanted subscriptions early before they cost you.

Activate Do Not Disturb (DND)

Sending STOP to 2442 not only stops promo messages now but also prevents new ones from being pushed to your phone.

Airtel’s Respect for Consumer Rights

Airtel adheres to telecom consumer protection rules, meaning:

• You must be informed before a subscription renews
• You can unsubscribe at no additional cost
• Charges for accidental subscriptions within 24 hours may be refundable

These rights are part of Airtel’s compliance with telecom consumer service charters.

Stop wasted airtime today! Use the Airtel subscription cancellation code Nigeria, like *305#, or send STOP to 2442 now to stop unwanted subscriptions and regain control of your balance.

Final Thoughts

Unwanted subscriptions aren’t just annoying—they drain your airtime and can even auto-renew without notice. With the Airtel subscription cancellation code Nigeria, SMS options, and app tools, you have multiple ways to manage subscriptions and protect your balance.

Whether you prefer quick USSD codes or the step-by-step app method, the power to control what services you pay for is in your hands. And if all else fails, Airtel’s customer care team is there to help you cancel services or investigate unexplained deductions.

Stay proactive, dial *305# regularly, and always send STOP to unwanted service numbers to avoid surprise charges.

[Related Posts]