Call Center Job at Enugu Electricity Distribution Company (EEDC) 2025 – Apply Now

Call Center Job at Enugu Electricity Distribution Company (EEDC)

Explore the 2025 Call Center Job at Enugu Electricity Distribution Company (EEDC). Learn about eligibility, locations, and how to apply before October 13, 2025.

Exciting Call Center Job Opportunity at EEDC

If you’re looking to start or grow your career in customer service, the Call Center Job at Enugu Electricity Distribution Company (EEDC) offers a great opportunity to work with one of Nigeria’s major electricity providers. With operations spread across Anambra, Ebonyi, Enugu, and Imo States, EEDC is recruiting qualified candidates to join its customer engagement team for the 2025 session.

This position is ideal for passionate communicators who can provide excellent service and help maintain customer satisfaction across the company’s service regions.

About Enugu Electricity Distribution Company (EEDC)

The Enugu Electricity Distribution Company (EEDC) is one of the 11 electricity distribution companies in Nigeria licensed by the Nigerian Electricity Regulatory Commission (NERC). Its core mandate is to distribute and supply electricity to customers in the Southeast region of Nigeria.

As a service-driven organization, EEDC prioritizes efficient customer support and seamless power distribution. The company’s call center remains a vital communication link between customers and the technical or billing departments.

Job Summary and Responsibilities

The Call Center Job at Enugu Electricity Distribution Company focuses on ensuring effective communication and quick resolution of customer issues. Successful applicants will handle inquiries, log complaints, and provide timely feedback to customers.

Key Responsibilities Include:

• Answering and managing incoming customer calls.
• Providing accurate information about EEDC services.
• Logging complaints and escalating unresolved issues.
• Tracking problem resolution and ensuring customer follow-up.
• Maintaining customer satisfaction and service quality standards.

Qualification and Requirements

Candidates interested in this role should meet the following criteria:

• Hold an HND or Bachelor’s Degree from a recognized institution.
• Possess excellent verbal and written communication skills.
• Have strong interpersonal and customer service abilities.
• Be proficient in Microsoft Office tools and CRM applications.
• Prior experience in a call center or customer-facing role is an added advantage.

Applicants residing in Anambra, Ebonyi, Enugu, or Imo States are strongly encouraged to apply, as proximity to operational zones is a plus.

Why You Should Apply

EEDC offers a stable and rewarding career environment where employees are encouraged to learn, grow, and contribute meaningfully to improving electricity distribution in Nigeria. Joining their customer support team gives you:

• Hands-on experience in energy sector operations.
• Professional growth opportunities through training.
• A chance to positively impact customer experiences.

For more details about EEDC operations and updates, visit their official website or follow industry developments on the Nigerian Electricity Regulatory Commission (NERC) official portal.

How to Apply

Interested applicants should submit their applications through the official recruitment portal via this link:
Apply Here.

Application Deadline: October 13, 2025.

Ensure your CV is updated and highlights relevant experience, communication skills, and customer service achievements.

Final Thoughts

The Call Center Job at Enugu Electricity Distribution Company (EEDC) in 2025 is an excellent opportunity for graduates seeking to build a career in customer relations within Nigeria’s power sector. If you’re a proactive problem solver with great people skills, this could be your path to a fulfilling career.

Don’t wait — apply now via the official EEDC recruitment page before the October 13, 2025 deadline.