Unable to Turn Off Find My iPhone? Here’s How to Fix It

If you’re unable to turn off Find My iPhone, this guide explains why it happens and how to fix it with step-by-step solutions in 2025.

Losing access to your iPhone settings can be frustrating—especially when you’re unable to turn off Find My iPhone. This feature is essential for protecting your device, but sometimes, users run into issues when trying to disable it, such as before selling or repairing an iPhone. The good news is, there are clear solutions to this problem. In this article, you’ll learn why this issue occurs, how to fix it, and what steps you can take to ensure your iPhone is secure.

Why You Might Be Unable to Turn Off Find My iPhone

If you’re stuck trying to disable Find My iPhone, one of these reasons is usually to blame:

Wrong Apple ID or password: You must enter the correct Apple ID credentials linked to the device.
Two-Factor Authentication issues: A verification code may be required to confirm your identity.
Software glitches: Outdated iOS or system errors can prevent changes in iCloud settings.
Network problems: Poor or unstable internet connection may block the request.
Device restrictions: If the iPhone is managed by a company or school, you may not have permission to turn off Find My iPhone.

How to Turn Off Find My iPhone the Standard Way

Normally, disabling Find My iPhone is straightforward:

Open Settings on your iPhone.
Tap your Apple ID at the top.
Select Find My.
Tap Find My iPhone.
Toggle off the switch and enter your Apple ID password.

If this doesn’t work, try the troubleshooting methods below.

Fixes When You’re Unable to Turn Off Find My iPhone

1. Double-Check Your Apple ID Credentials

Many users mistakenly enter the wrong Apple ID or password. If you can’t remember, use Apple’s official Apple ID recovery page to reset it.

2. Update Your iPhone Software

Sometimes, a bug prevents settings from being saved. Go to Settings > General > Software Update and install the latest iOS version.

3. Ensure a Stable Internet Connection

Find My iPhone requires a strong Wi-Fi or cellular connection. Switch networks or restart your router if needed.

4. Sign Out and Back Into iCloud

Go to Settings > Apple ID > Sign Out.
Restart your iPhone.
Sign back in with the correct Apple ID and try again.

5. Use a Computer (iCloud.com or Finder/iTunes)

If your iPhone won’t let you turn off Find My directly:

Log in to iCloud.com on a computer.
Select Find iPhone > All Devices.
Choose your iPhone and click Remove from Account.

Alternatively, connect your iPhone to a Mac (or PC with iTunes) and attempt to turn it off through Finder/iTunes after signing out of iCloud.

When Find My iPhone Cannot Be Disabled

If you still can’t turn off the feature, it may be due to Activation Lock. This happens when an iPhone is still linked to the original owner’s Apple ID. In this case:

Contact Apple Support directly via Apple’s support page.
Provide proof of purchase if you’re the rightful owner.
If the phone was secondhand, you’ll need the seller’s Apple ID to disable it.

Important Notes Before Disabling Find My iPhone

Turning off Find My iPhone removes Activation Lock, which means if your iPhone is lost or stolen, it becomes easier to reset and use.
Always make sure you’re the rightful owner before removing it.
Never share your Apple ID credentials with third parties claiming they can unlock it for you—many are scams.

Pro Tips to Avoid Future Issues

Always remember your Apple ID and password—store them securely in a password manager.
Before selling or trading your iPhone, turn off Find My iPhone while the device is still in your possession.
Keep your iPhone updated with the latest iOS to reduce bugs.

Being unable to turn off Find My iPhone can be stressful, especially if you’re trying to sell, trade, or repair your device. However, with the right steps—checking Apple ID credentials, updating iOS, or using iCloud.com—you can usually resolve the issue quickly.

If you’re facing problems, log into iCloud or reach out to Apple Support for help. Don’t let a small technical issue stop you from managing your iPhone properly.

With these fixes, you’ll be back in control of your device in no time.