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| Step-by-Step Guide to Activate Do Not Disturb (DND) for MTN Calls |
Unwanted promotional calls and messages can be annoying, especially when they interrupt your day. Thankfully, MTN Nigeria provides a Do Not Disturb (DND) service that allows subscribers to block unsolicited calls and SMS from third-party services. This guide will walk you through a step-by-step process on how to activate and manage MTN DND service on your line.
What is MTN Do Not Disturb (DND)?
The DND service is a regulatory initiative by the Nigerian Communications Commission (NCC) that lets subscribers control the type of promotional messages and calls they receive. With MTN DND, you can:
- Stop unsolicited marketing calls and SMS.
- Choose the categories of messages you want to receive.
- Enjoy a more peaceful mobile experience.
Step-by-Step Guide to Activate DND on MTN
1. Activate Full DND (Block All Unsolicited Calls & SMS)
To stop all promotional messages and calls:
- Send STOP to 2442 via SMS.
- You’ll receive a confirmation message that DND is active.
2. Activate Partial DND (Select Categories You Want to Receive)
If you don’t want to block all messages, MTN allows you to choose categories of SMS you prefer. To view available categories:
- Send HELP to 2442.
Some common categories include:
- 1 → Banking/Insurance/Financial products
- 2 → Real Estate
- 3 → Education
- 4 → Health
- 5 → Consumer goods & Automobiles
- 6 → Communication/Broadcasting/Entertainment/IT
- 7 → Tourism and Leisure
- 8 → Sport
- 9 → Religion
Example: If you only want banking alerts, send 1 to 2442.
3. Deactivate DND (Opt-Out)
If you want to receive all promotional messages again:
- Send ALLOW to 2442.
Alternative Method: Activate DND via MTN Website
MTN also provides an online platform to manage DND settings:
- Visit MTN DND Portal.
- Enter your phone number.
- Select Full DND or Partial DND.
- Submit and confirm your preference.
Why Should You Activate DND?
- Avoid unwanted distractions.
- Protect your privacy.
- Control which categories of information reach you.
- Comply with NCC-approved consumer rights.
Final Thoughts
The MTN DND service gives you full control over promotional calls and SMS. Whether you want to block all messages or selectively allow some, activation is simple and can be done in minutes. By following the steps above, you’ll enjoy a more peaceful mobile experience without interruptions.
For more MTN guides, check out:
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