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| How to Block Data Deduction Calls and Ads Calls on MTN |
Staying connected on MTN is great, but the constant interruption of data deduction calls, promotional ads calls, and unsolicited messages can be frustrating. Many MTN users complain about losing airtime or data to these disturbances without their consent. The good news is that MTN provides simple ways to block such unwanted calls and ads so you can enjoy your line without stress.
In this guide, you’ll learn practical steps on how to block data deduction calls, stop ads calls, and manage your MTN subscriptions effectively.
Why You Receive These Calls
Most times, MTN customers receive these calls because:
- They unintentionally subscribed to value-added services (VAS).
- MTN uses promotional campaigns to market new offers.
- Some third-party apps or services deduct airtime/data when you pick such calls.
How to Block Data Deduction Calls and Ads Calls on MTN
1. Use MTN DND (Do-Not-Disturb) Code
MTN allows you to stop unwanted promotional calls and SMS through the DND service.
- Dial 2442.
- Select the option that best fits you (e.g., “Block all” to stop every ad call/SMS).
- You’ll get a confirmation SMS that DND has been activated.
This prevents MTN from sending you marketing messages or disturbing calls.
2. Check and Cancel Active Subscriptions
Sometimes, data and airtime deductions come from hidden subscriptions. To stop them:
- Dial *305# or *447#.
- Select “Check Active Subscriptions.”
- Cancel any service you don’t want.
This immediately prevents unauthorized data and airtime deductions.
3. Use MTN Customer Care
If deductions continue after unsubscribing, call MTN Customer Care:
- Dial 300 and speak with an agent.
- Request for complete cancellation of all third-party services.
- Ask them to block promotional calls on your line.
4. Use MTN App (MyMTN NG)
The MyMTN NG app gives you full control of your line:
- Download it from the Google Play Store or Apple Store.
- Go to “VAS” or “Subscriptions.”
- Cancel any active services.
- Toggle off unwanted ads notifications.
5. Manually Reject Spam Calls
If you still receive disturbance calls, use your phone’s built-in call-blocking feature:
- Go to Phone Settings > Blocked Numbers > Add Number.
- Add the MTN ad call number.
This way, even if MTN tries again, your phone won’t ring.
Extra Tips to Avoid Future Deductions
- Always read terms before clicking “OK” on pop-ups.
- Avoid clicking random “Subscribe” links in SMS.
- Regularly check your active services using *305#.
Final Thoughts
Unwanted data deduction calls and ads calls on MTN can be stopped with just a few steps. By activating the DND code (2442), checking and canceling subscriptions, and using the MyMTN NG app, you’ll have full control over your airtime and data usage.
Take charge of your MTN line today and say goodbye to unnecessary deductions and disturbance calls!
