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How to Block Call Alerts and Ads Messages on MTN Nigeria |
If you are an MTN Nigeria subscriber, chances are you have received those unwanted call alerts, flash messages, or SMS ads that pop up at odd times. While some of them are useful, many are simply distractions that eat into your airtime or data. The good news is that MTN provides simple ways to stop these ads and call alerts for free.
In this guide, you will learn how to block MTN call alerts, stop unsolicited ads messages, and manage promotional content easily.
Why You Keep Getting MTN Call Alerts and Ads Messages
MTN uses these alerts to notify customers about:
- Promotional offers (data bundles, voice plans, bonuses).
- Call balance reminders.
- Flash ads and SMS messages about new services.
While some customers find them helpful, others see them as spammy and annoying. That’s why MTN allows you to opt-out.
How to Block MTN Call Alerts and Ads Messages
There are several ways to stop these alerts depending on what exactly you want to block.
1. Stop Unsolicited Ads and Messages (Do-Not-Disturb Service)
MTN offers a Do-Not-Disturb (DND) option that allows you to block unwanted promotional messages.
Here’s how to activate it:
- Text STOP to 2442 (free of charge).
- You will get a confirmation SMS from MTN.
- This will block most promotional SMS and unwanted ads.
If you only want to block some categories (e.g., religious, sports, banking), you can send HELP to 2442 to see all options.
2. Stop Flash Messages and Pop-up Call Alerts
MTN’s flash messages (those pop-ups that ask you to buy data or borrow airtime) can be very disturbing. To stop them:
- Dial 300 to speak with MTN Customer Care and request to deactivate flash messages.
- Alternatively, when the flash message pops up, don’t press OK—just cancel it. Then go to your phone’s SIM Toolkit > MTN Services > Flash and disable it.
3. Stop MTN CallerFeel and Other Subscription-Based Ads
Sometimes, ads keep coming because you were unknowingly subscribed to a service like CallerFeel, News alerts, or Jokes SMS. To cancel:
- Text STOP to 131 or 344 (depending on the service).
- Or dial *447# and manage all active subscriptions.
Benefits of Blocking Ads and Call Alerts
- No more distractions during important calls or work.
- Saves your airtime and data from being deducted unnecessarily.
- Enjoy a cleaner, spam-free SMS inbox.
- Better mobile experience without pop-ups.
Final Thoughts
Unwanted ads, SMS alerts, and flash messages can be very frustrating. Thankfully, with MTN Nigeria’s Do-Not-Disturb service, SIM toolkit settings, and subscription management codes, you can take full control of your line.
If the ads persist even after following these steps, contact MTN Customer Care via 300 or on Twitter @MTN180.