Navigating Today’s Zenith Bank Network Issues

Facing Zenith Bank network issues today? Learn what’s causing the disruptions, how it may affect your banking, and what steps to get back online swiftly.

Are you experiencing trouble logging into internet banking, mobile app, or USSD services today? You’re not alone. Many Zenith Bank customers have reported Zenith Bank network issues today, raising concerns over accessibility and service reliability.

In this guide, we break down what might be causing the disruption, how it impacts different banking channels, and what you can do while navigating these challenges.

Understanding the Cause of Today's Network Issues

1. Routine IT Maintenance

Banks often perform scheduled upgrades that may temporarily disrupt services. These upgrades ensure system stability and enhance security.

2. Temporary Network Disruptions

Whether triggered by glitches, high traffic, or regional connectivity problems, these interruptions are usually short-lived and resolved promptly.

How the Network Issues Impact Different Channels

Mobile App & Internet Banking
Customers have reported login failures or transaction failures. These outages are particularly frustrating when urgent transfers or payments are needed. Numerous complaints were made during past outages—like the significant one in October 2024, which lasted over 24 hours and affected app, USSD, and online services .
*USSD Services (966# EazyBanking)
Transactions may timeout or fail to process. Customers may resort to alternative channels like voice banking during downtime.
ATM & POS Terminals
Some users experience difficulties withdrawing cash, as seen with complaints about network errors and delayed transactions.

What You Can Do During Today’s Network Issue

Try Alternative Banking Channels
Use Zenith’s Automated Voice Banking by dialing 0201-278-7000 (or 0700ZENITHBANK), which still operates independently .
Monitor Downdetector for Live Reports
Platforms like Downdetector show whether others are reporting similar issues. Currently, no surge in error reports for Zenith Bank—suggesting issues may be localized .
Stay Calm & Avoid Panic Transactions
With no sudden policy changes or mass disruptions, this seems to be a minor temporary glitch.
Contact Zenith Bank Support
Reach out to ZenithDirect via 0201-278-7000, 0700ZENITHBANK, or email zenithdirect@zenithbank.com for assistance .
Follow Updates on Official Channels
Watch for announcements on the Zenith Bank official website or their ZiVA WhatsApp line (07040004422) .

What to Expect Next

Timeframe	What to Expect
Next 1–2 hours	Likely resolution of services, if minor issue.
4–6 hours	Ongoing systemic fixes or updates.
Longer duration	Check for public statements or contact support.

Quick Recap

Yes—some users are reporting Zenith Bank network issues today across app, USSD, and online platforms.
These are likely temporary or maintenance-related disruptions.
Voice banking and other offline channels remain viable alternatives.
Stay informed through Downdetector, official bank channels, and support lines.

If you're unable to complete transactions on Zenith Bank's digital platforms today, it’s probably a short-lived network disruption. Here's what to do: