Kuda Office in Lagos: Location, Services, and How to Contact Them
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Kuda Office in Lagos |
Looking for the Kuda office in Lagos? Discover its exact location, services available, and how to contact Kuda Bank for customer support in Nigeria.
Why People Search for the Kuda Office in Lagos
Kuda Bank is widely known as Nigeria’s leading digital bank, offering seamless mobile banking without the need for physical branches. However, many customers still search for the Kuda office in Lagos when they need direct assistance, verification, or want to resolve urgent account issues.
Although Kuda operates primarily online, it does have a registered office in Lagos where official business operations are handled. In this guide, we’ll cover the exact office address, services you can access, and alternative ways to contact Kuda support.
Where is the Kuda Office in Lagos?
The official Kuda Bank office in Lagos is located at:
151 Herbert Macaulay Way, Yaba, Lagos, Nigeria.
This office serves as the company’s headquarters in Nigeria and is where administrative and corporate operations are managed.
If you ever need physical contact with Kuda, this address is your best point of reference. However, most customer-related services are still handled online through the Kuda app or the official website.
What Services Can You Get at Kuda Office in Lagos?
Unlike traditional banks with multiple branches, Kuda’s Lagos office does not function like a walk-in banking hall. Instead, it mainly serves as a corporate headquarters.
Here are the services typically associated with the office:
- Corporate inquiries – Business partnerships, investor relations, and official communications.
- Customer support escalation – In rare cases, unresolved issues can be directed here.
- Verification and compliance matters – Certain account-related documentation may be handled by the office.
For everyday services like transfers, bill payments, or loan applications, it is best to use the Kuda mobile app.
How to Contact Kuda Bank in Lagos Without Visiting
If you don’t live close to Yaba or simply prefer digital convenience, Kuda provides several customer support options:
- Kuda Customer Care Email: help@kuda.com
- In-app chat support via the Kuda app
- Social media handles – Kuda Twitter and Instagram pages
- Kuda Help Center on their official website
These options are often faster and more effective than visiting the physical office.
Why Kuda Operates Primarily Online
Kuda’s mission is to be the “bank of the free”, making banking simple, affordable, and accessible through technology. By minimizing physical branches, Kuda:
- Reduces operational costs and passes savings to customers.
- Provides 24/7 banking through the app.
- Focuses on digital innovations like instant transfers, free withdrawals, and smart savings.
This digital-first strategy has made Kuda one of the fastest-growing fintech banks in Nigeria.
Visiting the Kuda Office in Lagos: Things to Know
If you still need to visit the Kuda office in Yaba, here are some tips:
- Book an appointment if possible to avoid waiting.
- Carry along valid identification (BVN-linked ID).
- Go during working hours (Monday–Friday, standard business times).
- Be aware that most customer complaints are redirected to online support.
Alternatives to the Lagos Office
Instead of visiting the physical office, you can get almost everything done using:
- Kuda Mobile App – Download on Google Play Store or App Store.
- USSD banking option – Through *894#, in partnership with GTBank.
- Kuda Help Center – Guides and FAQs on transfers, savings, and loans.
Do You Really Need the Kuda Office in Lagos?
Yes, Kuda does have an office in Lagos located at 151 Herbert Macaulay Way, Yaba. However, most banking services are handled online via the Kuda mobile app or customer care channels. Unless you have a corporate issue or special documentation request, you don’t need to visit the office physically.
For faster results, it’s best to use Kuda’s digital support, which is available 24/7. Still, it’s reassuring to know that the Kuda Bank Lagos office exists for those who may need direct contact.
