GOtv Customer Care MTN Number – How to Contact GOtv Nigeria (2025 Guide)
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| GOtv Customer Care MTN Number |
If you're a GOtv subscriber in Nigeria and you're looking for the fastest way to reach GOtv customer care using your MTN line, you're in the right place. Whether you're dealing with signal issues, payment not reflecting, decoder activation, or error codes like E16 or E30, contacting GOtv Nigeria directly can solve your problem quickly.
In this guide, you’ll discover the GOtv customer care MTN number, alternative contact methods, and expert tips for faster resolution in 2025.
What is the GOtv Customer Care MTN Number?
To speak directly with GOtv customer care from your MTN line, dial:
MTN Users Call: 08139842260
This is one of the official customer support lines provided by GOtv Nigeria for quick assistance.
Other GOtv Nigeria Contact Options
While using the MTN number is great, GOtv provides several other reliable customer care channels you can try, especially if lines are busy.
1. GOtv Toll-Free Number
Dial: 07080630333
This number works on all networks, not just MTN. Standard call charges may apply.
2. GOtv WhatsApp Support
WhatsApp: 09090409999
Send "Hi" to get started with the GOtv chatbot, which can help with:
- Decoder reset
- Account balance inquiry
- Subscription renewal
- Error code fixing
3. GOtv Self-Service Online
This portal lets you:
- Pay or renew your subscription
- Fix decoder errors
- Check account status
- Update contact info
You can also download the GOtv app for Android for even easier access.
Common Reasons to Call GOtv Customer Care
- E16 or E30 Error Codes
- Subscription not reflecting after payment
- Decoder activation problems
- Upgrading/downgrading packages
- Technical signal issues
- Lost smartcard or hardware issues
Pro Tips for Faster Resolution
- Always have your IUC Number ready. You’ll find it on a red sticker at the back of your decoder.
- Clearly explain your issue and mention what troubleshooting steps (if any) you’ve already tried.
- Use the WhatsApp chatbot outside working hours for faster service.
How to Find Your GOtv IUC Number
If you're asked for your IUC number during a call or WhatsApp chat, here’s how to find it:
- Check the bottom/back of your GOtv decoder
- It’s a 10-digit number on a red sticker labeled “IUC”
Example: 2023 1234 567
Summary – All GOtv Nigeria Contact Numbers (2025)
| Method | Number/Link |
|---|---|
| MTN Customer Care Number | 08139842260 |
| Toll-Free Customer Support | 07080630333 |
| WhatsApp Chatbot | 09090409999 |
| Online Self-Service | GOtv Self-Service |
| GOtv App on Android | Download here |
