MTN Auto-KYC Feature in 2025: How It Works & What You Should Know
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| MTN Auto-KYC Feature in 2025: How It Works & What You Should Know |
In 2025, MTN Nigeria introduced the Auto-KYC (Know Your Customer) feature to simplify the SIM registration and user verification process. This development aligns with NCC regulations and helps reduce fraud while making onboarding easier for subscribers.
Whether you're activating a new line or updating your profile, here's everything you need to know about MTN Auto-KYC, how it works, and what to expect.
What is MTN Auto-KYC?
MTN Auto-KYC is an automated identity verification system that uses AI, BVN/NIN linkage, and biometric data to confirm a subscriber's identity.
Instead of filling out manual forms at SIM registration points, the Auto-KYC system:
- Automatically verifies your identity
- Links your SIM with your NIN or BVN
- Cross-checks personal data using central databases (NIMC, NCC, CBN)
- Ensures compliance with telecom regulations in Nigeria
It works in the background whenever you insert a new MTN SIM or register on the app or MoMo platform.
How MTN Auto-KYC Works (Step-by-Step in 2025)
For New MTN SIMs:
- Insert your new SIM and power on the phone.
- MTN’s system auto-prompts for NIN or BVN input.
- You receive a prompt: “Link your NIN to activate your SIM.”
- Input NIN using
*785#or via the MTN App. - MTN uses Auto-KYC to verify your identity in real time.
- If successful, SIM becomes fully active within minutes.
For Existing Users:
- When updating profile via MTN App or Thanks App, MTN checks your NIN/BVN automatically.
- No need to visit customer care or agent kiosk in most cases.
Benefits of MTN Auto-KYC in Nigeria
- Faster SIM Activation
- Improved SIM security
- Reduces SIM Swap & Identity Fraud
- No long queues or agent visits
- Better access to services like MoMo, health, banking
How to Know If Your MTN Line Is KYC Verified
To check your KYC status:
- Dial:
*785#> Select “NIN Status” - Or use the MTN App > Tap on your profile > See "KYC Status: Verified"
If your line is not fully verified, you will get instructions to complete it.
Troubleshooting Common Auto-KYC Issues
| Problem | Solution |
|---|---|
| NIN not accepted | Confirm NIN via NIMC App or re-enter later |
| Wrong profile linked | Visit MTN Service Centre with valid ID |
| SIM partially activated | Complete KYC by submitting fingerprints at MTN outlet |
| MoMo blocked due to KYC mismatch | Call 180 or reverify identity via MTN MoMo App |
The MTN Auto-KYC feature in 2025 simplifies SIM registration, enhances account security, and complies with government requirements. Whether you're a new or existing user, take advantage of the automated system to stay verified, secure, and fully connected.
To check your status or activate your SIM, dial *785# or log in to your MTN App.
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