Moniepoint Head Office – Financial Institution in Lekki, Nigeria
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| Moniepoint Head Office |
Moniepoint, one of Nigeria's fastest-growing fintech companies, has earned a reputation for transforming how small businesses and individuals access banking and payment services. With over a million POS agents and digital banking users nationwide, the Moniepoint Head Office in Lekki, Lagos serves as the central hub for operations, innovation, and in-person customer support.
In this guide, you'll discover everything you need to know about the Moniepoint Head Office in Lekki, including location details, services available, how to get assistance, and why the head office is important for both agents and business customers.
Where is Moniepoint Head Office Located?
Moniepoint Head Office Address:
Plot 3, Block 139A, Nike Art Gallery Road, Lekki Phase 1, Lagos, Nigeria
The Moniepoint head office is strategically situated in Lekki, a fast-developing area known for housing major tech firms and financial institutions. This is where the core teams for compliance, finance, business banking, and tech operations are based.
You can locate the office easily using Google Maps directions to Moniepoint HQ.
Why Visit the Moniepoint Head Office?
While Moniepoint provides a robust digital banking platform and widespread field agents, some issues may require physical visits to the headquarters. These include:
- Escalated transaction complaints
- High-value agent settlements
- Corporate or aggregator registration
- Business partnership meetings
- Contract signings and formal correspondence
- Major POS supply requests
For everyday tasks like requesting a Moniepoint POS machine, you can use the online portal. But if you're dealing with a business-level request or policy issue, the head office is the right destination.
Contacting Moniepoint Head Office
Before visiting, it's smart to get in touch with the customer care unit:
Phone: 01-8889990
Email: support@moniepoint.com
You can also reach out to Moniepoint via their official website or send a message through Moniepoint’s customer care portal.
Services Offered at Moniepoint Head Office
The head office provides the most extensive Moniepoint services in Nigeria, such as:
- Business PIN resets for agents and merchants
- POS terminal upgrades and retrievals
- Corporate KYC (Know Your Customer) verification
- High-volume transaction issue resolution
- Aggregator dashboard support
- Moniepoint loan approvals and escalations
- Support for users who want to know how to borrow money from Moniepoint
Office Hours
Business Days: Monday to Friday
Opening Time: 8:00 AM – 5:00 PM
Closed on: Weekends and Public Holidays
Arrive early to ensure you're attended to, especially on Mondays or after public holidays when foot traffic is high.
Is Moniepoint Head Office Same as Moniepoint Lagos Office?
Yes. The Moniepoint head office and Lagos office refer to the same physical building in Lekki Phase 1. It’s not just a customer service center—it is the main headquarters of the company, including executive offices and strategy teams.
If you're a business owner, POS agent, or fintech partner, visiting the Moniepoint Head Office in Lekki gives you access to professional assistance and deeper engagement with Nigeria’s leading business banking provider. With growing interest in digital finance, Moniepoint continues to expand its support network both online and through its physical locations.
For more insights on related topics like Moniepoint business banking, Moniepoint careers, and Moniepoint customer care, explore their official platforms for updates.
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