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| Is NIN Network Available Now? Current Status of NIN Services in Nigeria (2025) |
Experiencing difficulty linking your SIM card, retrieving your NIN slip, or modifying your NIN online? You’re not alone. Over the past weeks, many Nigerians have faced challenges due to NIN network issues affecting SIM registration, identity verification, and portal access.
This guide will shed light on:
Whether NIN services are currently available
What caused the recent outage
How long the disruption lasted
What to do if your service still isn't working
What Happened to the NIN Network?
In early July 2025, the National Identity Management Commission (NIMC) carried out a scheduled technical upgrade. Although the agency claimed to have restored full service on July 4, many users and service providers reported ongoing disruptions—particularly affecting SIM registration and verification services.
This outage delayed essential services for banks, telcos, and individuals nationwide—causing significant frustration, especially for those trying to complete NIN‑SIM linking or banking registration.
Is NIN Network Restored Now?
Yes—according to official sources, NIMC has fully restored NIN verification services across the country following the system upgrade. This includes portal access, mobile apps, and authentication services.
However, some telecom operators and bank services were still reporting glitches even up to two weeks after NIMC’s announcement. These hiccups affected SIM linking processes and new account openings.
Why Did the Disruption Happen?
The outage reportedly followed a mandated vendor migration by NIMC, forcing telcos and banks to suddenly transition to a new backend system without prior notice or joint testing. This caused widespread compatibility issues for real-time identity verification.
Consequently, major network operators—MTN, Airtel, Glo, and 9mobile—faced failure in performing SIM registration, swap, or activation. Banks also struggled to open new customer accounts due to verification failure.
How Long Did the Network Issue Last?
Most reports indicate that NIMC services were down for approximately 1 week, with restoration claimed by July 4, 2025.
However, some users and service providers experienced intermittent failures for up to 10 days or more following the supposed recovery date.
If Your NIN Service Still Isn’t Working
1. Validate Your NIN via App or Portal
Use the NIMC verification portal on nimc.gov.ng
Or download the NIMC Mobile ID / NameAuth app
If verification fails, it may indicate lingering sync issues or incomplete data migration.
2. Retry After a Few Hours
Many services stabilize gradually after system restarts. Try again during off‑peak hours (early mornings or late evenings).
3. Contact Support
NIMC: info@nimc.gov.ng or via their social handles
Telcos: MTN (myMTN app), Airtel (111), Glo (121), 9mobile (200)
Banks: Visit support desk or branch for NIN validation issues
4. Visit a Physical NIMC or Service Centre
If portal or app continues to fail:
Request a printed NIN slip or manual authentication
Inform staff of ongoing portal/registration issues
Summary Table
Issue Status / Explanation
NIN network initially down During critical system upgrade in early July 2025
Official restoration announced July 4, 2025 according to NIMC and media reports
Some SIM registration errors persist Telcos still reporting issues beyond restoration date
Verification and correction portal Now accessible but may have intermittent glitches
What to do Verify via portal/app, retry later, contact support, visit centre
As of now, NIN-related services—including portal access, app functionality, verification, and corrections—are officially restored following NIMC’s system maintenance. However, intermittent failures—especially with SIM registration on MTN and other networks—persist for some users due to backend sync issues.
To confirm your NIN status or resolve linkage issues:
Use the NIMC verification portal or app
Try again during off‑peak hours
Contact NIMC support or your network provider
If necessary, visit a physical NIMC or telco center for assistance
Staying informed and patient right now is key.
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