Is 9mobile Still Working in Nigeria in 2025?
 |
| Is 9mobile Still Working in Nigeria in 2025? |
Yes, 9mobile is still operational in Nigeria, but the network has faced ongoing outages and a significant drop in subscriber trust.
In March 2025, 9mobile officially dismissed shutdown rumours and confirmed that its services were active. The network attributed disruptions to technical upgrades and denied deliberately blocking users from porting out. (telegraph.ng)
Why Is the Network Unstable?
- Over 318,000 users left the network between February and March 2025.
- 9mobile now holds just 1.72% of Nigeria’s mobile market, compared to over 23% a decade ago.
- Customers in many areas continue to experience “no service” and emergency-only mode.
- Complaints about delayed or blocked number porting have increased, though the company denies intentional interference. (dailypost.ng)
MTN Roaming Agreement: Will It Help?
To tackle coverage issues, 9mobile signed a national roaming deal with MTN Nigeria, allowing 9mobile users to roam on MTN infrastructure. This is expected to improve coverage once fully implemented.
The Nigerian Communications Commission (NCC) has approved the deal, but the rollout has experienced delays. (techcabal.com, vanguardngr.com)
What Are Users Saying?
“The same thing with 9mobile… I had to port my line to MTN… the network randomly goes off and on.” (reddit.com)
“I haven’t been able to receive OTPs or WhatsApp messages for 2 days. The SIM is unreachable.” (dailypost.ng)
Users abroad have also reported extended periods where their 9mobile lines went offline, preventing banking and digital service access.
Should You Switch Networks?
If you're experiencing persistent issues with 9mobile, here are some steps to consider:
- Attempt Mobile Number Portability (MNP) to another network if coverage is poor.
- Use an alternative SIM (MTN, Airtel, or Glo) for critical services.
- Follow 9mobile and NCC updates on roaming rollout and network restoration.
9mobile is still working in Nigeria, but widespread service disruptions have led to customer dissatisfaction and market share loss. The national roaming deal with MTN could restore confidence—if implemented swiftly and effectively.
Until stability improves, many users may prefer to rely on more consistent networks while monitoring 9mobile’s performance.
