How to Stop Unwanted Deductions from Glo VAS Services (2025 Guide)
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How to Stop Unwanted Deductions from Glo VAS Services (2025 Guide) |
Tired of Glo deducting your airtime without warning? Learn how to stop unwanted subscriptions and Value-Added Services (VAS) on your Glo line using USSD codes, SMS, and Glo self-care apps.
What Are Glo VAS Services?
VAS (Value-Added Services) are extra services provided by Glo beyond calls, SMS, and data. They include:
- Health tips
- Music or caller tunes
- Horoscope alerts
- Daily jokes or inspirational messages
- Religious messages or sports updates
While some are useful, many users are auto-subscribed without consent, leading to unexpected airtime deductions.
How to Know You're Subscribed to a VAS
Signs include:
- Daily ₦10 or ₦50 deductions
- SMS alerts like "You have subscribed to XYZ service"
- Balance deductions after recharging
How to Stop Glo VAS Deductions (2025 Methods)
1. Using Glo USSD Code
This is the easiest and fastest method to stop deductions.
- Dial:
*305#
- You will see a list of active VAS services
- Select the number to unsubscribe from each
- Follow the prompts to cancel
This method works instantly and stops future deductions.
2. Using Glo Self-Care Portal
You can manage subscriptions online.
- Visit https://www.gloworld.com/ng/selfcare
- Log in with your Glo number
- Go to “VAS Services”
- View and unsubscribe from any active services
Tip: Use your OTP (One-Time Password) for login if you haven’t created a password.
3. Using Glo Café App
- Download the Glo Café App from the Google Play Store or Apple Store
- Sign in with your Glo number
- Tap “VAS” or “Services”
- Toggle off any active services
4. Using SMS
- To stop a particular service, send:
STOP
to 2442 - You will get a confirmation if any active services are canceled
- For example:
STOP HEALTH
STOP MUSIC
STOP TIPS
5. Call Glo Customer Care
- Dial
121
or200
from your Glo line - Speak to a customer care agent
- Request full deactivation of all VAS services on your line
Common Glo VAS Codes to Stop
Service | Code to Stop |
---|---|
Health Tips | Send STOP HEALTH to 54321 |
Glo Tunes | Send CANCEL to 7728 |
Glo Games | Send STOP GAMES to 54321 |
Music Vibes | Send STOP MUSIC to 54321 |
To avoid losing airtime, regularly check for hidden subscriptions using *305#
or the Glo Café app. Always unsubscribe from services you don’t use, and block spam by sending STOP
to 2442.
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