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How to Stop Airtel Unwanted Deductions and Subscriptions in 2025
Thursday, July 17, 2025
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How to Stop Airtel Unwanted Deductions and Subscriptions in 2025 |
Is your airtime disappearing unexpectedly on Airtel? You’re not alone. Many users face deductions for services they never subscribed to.
This 2025 guide shows you how to stop Airtel’s unwanted deductions, cancel all value-added services (VAS), and permanently block future subscriptions.
What Are Airtel Unwanted Deductions?
These are automatic charges from:
- Callertunes (Hello Tunes)
- SMS alerts (jokes, quotes, horoscopes)
- Game/health tips subscriptions
- Data plan auto-renewals
- Promotional services
Each deduction ranges from ₦10 to ₦100 daily or weekly. But you can stop all of them quickly.
How to Stop Unwanted Airtel Subscriptions (2025 Methods)
1. Use USSD Code to Cancel All VAS
Dial: *902#
You’ll see a list of active services (if any).
Then:
- Reply with
1
to see subscriptions - Select each and unsubscribe
- OR reply
5
to Deactivate All
To block future services:
Dial *902*1#
→ Choose “Full DND (Do Not Disturb)”
2. Use Airtel Thanks App (Recommended)
- Download or open the Airtel Thanks App
- Login with your Airtel number
- Go to “Manage Services” or “My Account”
- View all subscriptions and tap Deactivate
- Navigate to DND (Do Not Disturb) settings and enable Full DND
3. Send STOP to 2442 (DND Service)
This is a general method to stop promotional messages and services:
- Text:
STOP
- To:
2442
- You’ll receive confirmation of Full DND activation
Other options:
- Text
HELP
to 2442 for more DND levels
4. Call Airtel Customer Care
- Dial
111
- Ask the agent to remove all third-party services and activate DND
- You can also request refunds for recent deductions
How to Request a Refund
If you’ve lost airtime recently to unauthorized charges:
- Call 111 and explain the situation
- Provide the date and amount of deduction
- If eligible, Airtel may refund your airtime
Tips to Avoid Future Deductions
- Always select “No” when prompted to auto-renew
- Avoid clicking promo links or pop-ups
- Enable Full DND using
*902*1#
- Regularly check with
*902#
or via Airtel Thanks App
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