How to Replace Lost or Damaged Glo SIM (2025 Process)
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| How to Replace Lost or Damaged Glo SIM (2025 Process) |
Lost your Glo SIM or damaged it beyond use? Here’s a step-by-step guide on how to replace a lost or damaged Glo SIM in Nigeria (2025) — including requirements, costs, and activation steps.
Why You Might Need a Glo SIM Replacement
There are several common reasons you may need to replace your Glo SIM card:
- You lost your phone with the SIM inside
- Your SIM got physically damaged or broken
- Your SIM stopped working (no signal or not detected)
- You need to upgrade to a 4G/5G SIM
Where to Replace Your Glo SIM in 2025
You must visit an official Glo Customer Care Centre, Glo World Shop, or authorized SIM swap agent.
Find the nearest Glo center here:
👉 https://www.gloworld.com/ng/contact-us
What You Need to Replace a Glo SIM
Before heading to a Glo center, make sure you go with the following:
| Requirement | Purpose |
|---|---|
| Valid ID card (NIN Slip, Voter’s Card, National ID, etc.) | Identity confirmation |
| Phone number of lost SIM | For verification |
| 3–5 frequently dialed numbers | Proof of ownership |
| SIM pack or PUK code (if available) | Optional but useful |
| ₦100–₦300 | Processing fee (varies by center) |
Step-by-Step: How to Replace Your Glo SIM
Step 1: Visit the Nearest Glo Office
Head to any official Glo service center during working hours.
Step 2: Provide Verification
Give them your phone number and valid ID. Be ready to answer basic verification questions:
- Last recharge amount
- Frequently dialed numbers
- Last call or data balance
Step 3: SIM Activation
Once verified, Glo will issue a new SIM card with your old number restored on it.
Step 4: Insert & Test SIM
Insert the new SIM into your phone. Within a few minutes, it should be activated and ready to use.
Bonus Tips
- NIN is now compulsory for SIM registration or replacement in 2025
- If your SIM is linked to your bank, visit your bank branch to update the SIM record after replacement
- Always write down or keep your PUK code (found on your original SIM pack)
FAQs
Q: Can I retrieve my Glo number if I lost the SIM but have no SIM pack?
A: Yes, as long as you have a valid ID and can verify the line ownership (frequently dialed numbers, last recharge, etc.)
Q: Will my old airtime/data balance be restored?
A: Yes, once the number is recovered, your existing airtime, data, and bonuses will be intact.
Replacing a lost or damaged Glo SIM in 2025 is simple and fast — just visit a Glo center with your ID and basic info. You’ll walk out with your number restored and ready for use within minutes!
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