How to Recover Glo PUK Code for Locked SIM (2025 Guide)
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| How to Recover Glo PUK Code for Locked SIM (2025 Guide) |
Is your Glo SIM blocked and asking for a PUK code? Learn how to retrieve your Glo PUK code in 2025 using safe and easy methods to unlock your SIM.
What is a Glo PUK Code?
PUK stands for Personal Unblocking Key. It's an 8-digit code required when your SIM becomes blocked due to entering the wrong PIN 3 times. If entered incorrectly more than 10 times, your SIM will be permanently damaged.
Why You Might See “Enter PUK Code”
- You entered the wrong SIM PIN multiple times
- Your SIM was locked by accident or for security
- Child lock or device security features were triggered
How to Get Your Glo PUK Code in 2025
1. Check the Back of Your SIM Pack
The easiest and safest way:
- Locate your original Glo SIM starter pack
- Look for the PUK code printed on the plastic card or envelope
If you have the pack, you're good to go!
2. 📞 Contact Glo Customer Care (From Another Line)
If you don’t have your SIM pack:
Call 121 or 08050020121 (from another Glo line)
Tell the agent:
- Your phone number
- Last recharge amount/date
- Last 5 dialed numbers or data bundles
This helps verify your identity before they give you the PUK.
3. Visit the Glo Website or Live Chat Support
Head to:
👉 https://www.gloworld.com/ng/help
Use the live chat feature to request your PUK code by verifying your number.
4. Visit a Glo Walk-In Center
If none of the above works:
- Visit the nearest Glo service center with a valid ID
- Request for SIM PUK retrieval or SIM swap
Find your nearest Glo office:
https://www.gloworld.com/ng/stores
Important Notes
- Never guess your PUK code! You only have 10 chances.
- After 10 wrong attempts, your SIM will be permanently blocked.
- If this happens, you’ll need a SIM replacement.
Quick FAQs
Q: Is the PUK the same as the SIM PIN?
A: No. The SIM PIN locks your SIM. The PUK is used to unblock it.
Q: Can I get my PUK via SMS?
A: No. You must use customer care, website, or your SIM pack.
Always write down your PUK code or store it safely. Avoid setting a SIM PIN unless necessary to prevent accidental lockouts.
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