How to Recharge Glo Airtime With Serial Number: A Step-by-Step Guide
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| How to Recharge Glo Airtime With Serial Number: A Step-by-Step Guide |
If you’ve just bought a Glo recharge card and the usual PIN is scratched off, damaged, or unreadable, don’t worry — you can still use the serial number on the card to load your airtime. Glo offers an easy process for recharging your line using the serial number and some additional details.
Here’s how to recharge Glo airtime with serial number and what to do if you run into issues.
When Do You Need to Use the Serial Number?
The serial number method is useful when:
- The PIN on your recharge card is scratched off completely.
- The PIN digits are partially visible but you want to be safe.
- You mistakenly damaged the card while scratching.
Where to Find the Serial Number?
On every Glo recharge card, you’ll find a serial number printed (not hidden) on the front or back of the card.
It’s usually a long number, often between 14–20 digits.
How to Load Glo Airtime With Serial Number
Unfortunately, you cannot directly load airtime using USSD with the serial number only.
Instead, you’ll need to report the issue to Glo customer care and provide:
- The card’s serial number.
- The denomination of the card (e.g., ₦100, ₦200, ₦500).
- The damaged PIN (if partially visible).
- Your phone number.
- The date and place you bought the card (if available).
Contacting Glo to Resolve the Issue
Here are ways to reach Glo and get your airtime credited:
Method 1: Call Glo Customer Care
Dial 121 from your Glo line.
Explain that your recharge card is damaged and you want to load using the serial number.
They’ll verify your details and process the recharge manually.
Method 2: Visit a Glo World Shop
Take the card to the nearest Glo office or authorized outlet.
Staff will check the serial number and help you redeem your airtime.
Method 3: Social Media Support
You can also send a message with the serial number and your details to:
Pro Tips
Always keep your recharge card safe until fully loaded.
Scratch gently to avoid damaging the PIN.
If you encounter frequent issues, consider switching to electronic recharge (via bank app or Glo Café app).
While you can’t directly dial a code to load airtime with the serial number, Glo offers support to resolve damaged card issues through customer care. Keep the card’s serial number and your details handy, and reach out to Glo via 121, social media, or a walk-in center for help.
For a hassle-free experience next time, consider recharging online or via the Glo Café app.
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