How to Cancel Call Forwarding on MTN – Step-by-Step Guide (2025)
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| How to Cancel Call Forwarding on MTN – Step-by-Step Guide (2025) |
Have you activated call forwarding on your MTN line and now want to turn it off? Whether you set it accidentally or no longer need it, this guide will show you how to cancel call forwarding on MTN Nigeria quickly using USSD codes, phone settings, and helpful tips.
What is Call Forwarding on MTN?
Call forwarding allows your incoming calls to be redirected to another number — like another phone, voicemail, or line — when:
- You don’t pick up
- You’re on another call
- Your line is switched off
- You manually set it to always forward
While it can be useful, call forwarding may lead to missed calls, extra charges, or privacy issues if not managed properly.
How to Cancel Call Forwarding on MTN (All Types)
The easiest way to deactivate all call forwarding settings is by dialing this universal code:
Dial ##002# and press the call button
- You’ll see a message:
“Call forwarding erasure was successful”
This command turns off all conditional and unconditional forwarding.
Specific MTN Call Forwarding Cancel Codes
In case you want to cancel only some types of call forwarding, use the codes below:
| Type | Cancel Code |
|---|---|
| All forwarding | ##002# |
| Forward if busy | ##67# |
| Forward if no answer | ##61# |
| Forward if unreachable | ##62# |
| Always forward (unconditional) | ##21# |
Just dial the code and press the green call button. You’ll get confirmation.
How to Cancel Call Forwarding Using Phone Settings
You can also cancel MTN call forwarding manually from your phone settings:
On Android:
- Go to Phone / Dialer App
- Tap the three dots (⋮) or settings icon
- Choose Call Settings
- Tap Call Forwarding
- Cancel or disable all active options
On iPhone:
- Go to Settings
- Tap Phone
- Select Call Forwarding
- Toggle it off
If the settings are greyed out, your SIM may still be overriding settings. Use the USSD method instead.
How to Check If Call Forwarding Is Active on MTN
To check if any call forwarding is active:
Dial: *#21# → Shows if unconditional forwarding is ON
Dial: *#61#, *#62#, *#67# → For conditional types
Why You Should Cancel Call Forwarding on MTN
- Avoid unexpected airtime deductions
- Protect your privacy (especially if your calls go to unknown numbers)
- Prevent missing important calls
- Ensure you control where your calls go
Need More MTN Support?
If you’re still having issues:
- Call MTN Customer Care:
300 - Or use the MyMTN NG App` to manage call settings
Quick Summary – Cancel MTN Call Forwarding
| Action | Code |
|---|---|
| Cancel all | ##002# |
| Cancel if busy | ##67# |
| Cancel if no reply | ##61# |
| Cancel if unreachable | ##62# |
| Cancel always forwarding | ##21# |
| Check status | *#21# |
Canceling MTN call forwarding is easy using the right USSD codes or phone settings. Use ##002# to disable all forwarding instantly. It’s free, quick, and helps you take back control of your line.
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