How to Cancel Auto-Renewal on Glo: A Complete Guide
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| How to Cancel Auto-Renewal on Glo: A Complete Guide |
If you subscribe to Glo data plans, you may have noticed that sometimes your plan automatically renews when it expires — deducting airtime from your balance. This feature is called auto-renewal, and while it can be useful for convenience, many users prefer to have full control over when they buy data.
Here’s a step-by-step guide on how to cancel auto-renewal on Glo.
Why Cancel Auto-Renewal?
To stop Glo from deducting your airtime automatically.
To switch to a different data plan at your convenience.
To avoid unexpected charges.
How to Cancel Auto-Renewal
There are several easy methods to stop auto-renewal on Glo.
1 USSD Code
- Dial
*777#on your Glo line. - Select Data Services > Manage Data > Cancel Auto-Renewal.
- You’ll see your current active plan(s) — select the one you want to cancel.
- You’ll get a confirmation message saying auto-renewal has been turned off.
2 SMS Method
- Send CANCEL to 127 via SMS.
- Or send the specific code for your plan (if known) with STOP or CANCEL, e.g.:
STOP 53 to 127
- You’ll receive a confirmation that auto-renewal has been cancelled.
3 Glo Café App
If you use the Glo Café app:
- Log in with your Glo number.
- Go to Data Plans > Active Plans > Manage Plan.
- Toggle auto-renewal off and save.
You can download the app here:
Glo Café App for Android
Glo Café App for iOS
Tips
⭐ Cancel auto-renewal before your current plan expires to avoid automatic deductions.
⭐ If you cancel auto-renewal, your existing data bundle remains active until it expires.
⭐ You can always re-enable auto-renewal if you change your mind later.
Cancelling auto-renewal on Glo is simple and quick. Whether you prefer using USSD, SMS, or the Glo Café app, you can take back control of your airtime and choose when to buy data on your terms.
For more help, reach out to Glo Customer Care by calling 121 or chatting via the Glo Café app.
