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How Can I Withdraw My Trial Cash on PalmPay (2025 Guide)

How Can I Withdraw My Trial Cash on PalmPay (2025 Guide)
How Can I Withdraw My Trial Cash on PalmPay 


PalmPay offers various promotional rewards, one of which includes trial cash, often given to new users or during seasonal campaigns. However, many users are unsure how to withdraw trial cash on PalmPay, what it really means, and whether it's real money or just a discount incentive.

In this article, you’ll learn:

  • What trial cash on PalmPay is
  • How it works
  • Step-by-step process for withdrawing or converting it
  • Conditions for making the funds usable
  • Tips to maximize your rewards

What Is Trial Cash on PalmPay?

Trial cash is a promotional bonus or demo balance that PalmPay credits to new users or during reward campaigns. It is typically shown on your wallet as "Trial Cash Wallet" and cannot be withdrawn immediately like regular cash. Its purpose is to:

  • Help users explore app features
  • Encourage transaction activity
  • Serve as part of PalmPay’s loyalty program

It’s not fake or scam money—it’s real value that becomes withdrawable after meeting specific conditions.

How to Check Your Trial Cash Balance

To check your PalmPay trial cash:

  1. Open the PalmPay app
  2. Tap “Me” (bottom right)
  3. Select “My Wallet”
  4. Look for “Trial Cash” under your balance overview

You’ll also see how much is usable and how much is pending.

How to Withdraw Trial Cash on PalmPay (Step-by-Step)

To withdraw your trial cash, you must first meet PalmPay's usage conditions, which usually involve performing a few simple transactions. Here’s the full process:

Step 1: Complete Required Tasks

PalmPay may require you to:

  • Fund your wallet with at least ₦100 or more
  • Transfer to another user or bank account
  • Buy airtime or pay a bill (like electricity or cable TV)
  • Link your BVN or verify your identity

These small tasks confirm your engagement with the app. Once completed, your trial cash is unlocked for use or withdrawal.

Step 2: Convert Trial Cash to Main Balance

Once unlocked:

  • Tap “Trial Cash”
  • Click “Use Now” or “Transfer to Wallet”
  • Your trial cash will move to your PalmPay main wallet

Now the funds are fully usable like any other cash in your wallet.

Step 3: Withdraw to Bank or POS

To withdraw the funds:

  • Go to “Transfer”
  • Choose “Send to Bank” or “Withdraw to POS”
  • Enter account details and amount
  • Confirm with your PalmPay PIN

Alternatively, you can use the PalmPay USSD code for easier withdrawals if your app is slow.

Common Reasons You Can’t Withdraw Trial Cash

Some users report issues like “Trial cash not withdrawable.” This usually happens when:

  • You haven’t completed required usage steps
  • Your identity is not verified
  • The promo was region-specific or expired
  • Trial cash was intended only for discounts (e.g., airtime only)

Always read the terms attached to the trial cash reward.

How Long Does It Take to Unlock Trial Cash?

Unlocking usually takes within 24–48 hours of fulfilling all transaction requirements. You’ll get a notification once it’s ready.

For questions, you can contact PalmPay customer care via:

Tips to Maximize PalmPay Trial Cash

To make the most of your bonus:

  • Use the trial cash quickly, as some expire within 7–14 days
  • Always complete full account verification for faster access
  • Use rewards to buy airtime or data, as these don’t require unlocking
  • Refer friends and earn more unlockable cash bonuses

Refer to the PalmPay referral program for additional ways to earn and withdraw more rewards.


Trial cash on PalmPay is a smart way to explore the platform while earning usable value. Though not immediately withdrawable, it can be converted into real money once you follow the simple steps outlined above.

To get started or check your bonus, visit the official PalmPay website or open the app now.


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