Glo Launches Innovative Device Protection Service for Customers

Telecommunications giant Globacom has unveiled a groundbreaking Device Protection service in partnership with technology solutions provider, Cubecover. The initiative offers customers screen and water damage coverage for their mobile devices, with repair benefits valued up to ₦50,000.

In a statement announcing the new service, Glo described it as the first of its kind in Nigeria’s telecom industry. The service is available to both new and existing subscribers, allowing them to protect their smartphones from accidental damage by paying a small daily, weekly, or monthly premium.

According to Mojeed Aluko, Head of Value-Added Services at Globacom, customers can enroll in the plan for as little as ₦50 per day. Additional subscription options include ₦300 per week or ₦600 per month, depending on the customer’s preference.

“With this affordable micro-insurance, subscribers are entitled to up to ₦50,000 in screen repair services if their device gets damaged,” Aluko explained. He added that the protection plan becomes active only after the subscriber maintains a consistent subscription for at least one month.

“As a responsive and forward-thinking brand, Globacom is leveraging this opportunity to offer practical value to its users. Our goal is to ensure that even in the case of accidental damage, our customers remain connected and supported,” he added.

Interested users can subscribe to the service by dialing 70131# and choosing their preferred payment plan—daily, weekly, or monthly. Payment for the subscription is deducted directly from the customer’s Glo airtime, with options for one-time or auto-renewal enrollment.

Once the payment is completed, the customer receives a link to perform a diagnostic check on their device screen. If the screen passes the test, the phone’s IMEI number is registered with Cubecover to activate the coverage.

Commenting on the partnership, Cubecover’s Managing Director, Deji Macaulay, expressed confidence in the collaboration, noting that the initiative would help alleviate the common stress and costs associated with accidental phone damage and repairs.

Daily Trust

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